Excellent service arrived bang on time. Delivery driver could not have been more helpful grass is fantastic
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SK
Shaun Keane
Feefo Verified
2 months ago
What Shaun Keane said about Grass247:
Great
Five star
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LR
Les Rogers
Feefo Verified
GBR
2 months ago
What Les Rogers said about Grass247:
Excellent
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Trusted Customer
Feefo Verified
3 months ago
One word only BRILLIANT 👏
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KT
Kevin Thomas
Feefo Verified
GBR
3 months ago
What Kevin Thomas said about Grass247:
Excellent service and product
Excellent service, kept me up to date with delivery time. Driver helped me with the grass over my garden wall safely.
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Trusted Customer
Feefo Verified
3 months ago
Just simply Great
Samples sent promptly, chose what I wanted and easily ordered
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Trusted Customer
Feefo Verified
3 months ago
Good product
Can’t fault the ordering process or the delivery driver . But had to help unload the van ( see other details )
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DG
David Glinos
Feefo Verified
GBR
3 months ago
What David Glinos said about Grass247:
Dissatisfied - Did not receive what I had ordered.
Excellent service but end product and result not what was expected.
I originally was ordering a 4m wide piece and a 2m wide piece but was advised not to do this, as the different width carpet could...
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Customer Services
Grass247
2 months ago
Good afternoon,
Thank you for taking the time to leave a review following your recent order.
We are sorry to hear that the outdoor carpet you received was not as expected and that you have been left feeling disappointed.
Where possible, multiple cuts from the same width are supplied from the same parent roll or dye batch. However, on rare occasions, if stock availability does not allow, they may be supplied from different dye batches.
We have not received any correspondence from you since your order was delivered and were therefore unaware of the concerns you have raised in your review.
A member of our Customer Care Team will be in touch with you shortly to discuss the matter further and work with you towards a suitable resolution.
Kind regards,
Jenny
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.