Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Share
JR
Jane Rowley
Feefo Verified
GBR
1 month ago
What Jane Rowley said about Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Read more
0
Share
DT
DENNIS TAYLOR
Feefo Verified
GBR
1 month ago
What DENNIS TAYLOR said about Grass247:
Good
0
Share
Trusted Customer
Feefo Verified
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Share
MN
MR DJ NORTH
Feefo Verified
GBR
1 month ago
What MR DJ NORTH said about Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
0
Share
Trusted Customer
Feefo Verified
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
0
Share
DK
D P King
Feefo Verified
GBR
1 month ago
What D P King said about Grass247:
excellent service
excellent
0
Share
Trusted Customer
Feefo Verified
1 month ago
Service was great
0
Share
MO
Milina Orourke
Feefo Verified
GBR
1 month ago
What Milina Orourke said about Grass247:
Excellent value and quality
Excellent
0
Share
AN
Alan Naylor
Feefo Verified
GBR
1 month ago
What Alan Naylor said about Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
