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Grape Tree Reviews

https://www.grapetree.co.uk
Rated
Exceptional

Choose Grape Tree for great value health foods and wellbeing products.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,664

534

118

46

55

5,417

ratings over the past year

Displaying all 19,363 reviews
Trusted Customer
9 years ago
Date of purchase: 03/20/2016
A lot of hassle
They decided to deliver to incorrect address even though correct one was specified as delivery address and PayPal default. Had to contact courier to find who sent parcel, then had to contact grape...

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Merchant Logo
Neil
Grape Tree
9 years ago
Good afternoon Sophie,

thank you for taking the time to give your feedback.

We certainly acknowledge that there were issues with our previous courier on occasion which is why we moved to Parcel Force from the end of March to take advantage of their fully tracked services with the intention of shortening delivery times and improving the customer experience. Customers can now track their parcel all the way to their door via email and SMS notifications and even rearrange the delivery date if they are not going to be available. 

I can also reassure you that our staff did contact the courier at that time as promised but unfortunately the instructions given were not followed. Another reason to make the move that we have done.

Regards

Grape Tree
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Trusted Customer
9 years ago
Date of purchase: 03/16/2016
Brilliant service, will order again.
Arrived quickly and safely.
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AL
Alison
Hampshire
9 years ago
Date of purchase: 03/20/2016
What Alison said about Grape Tree:
A real find!
The service both on-line and in store is excellent. The products are wide ranging and of good value. We will definitely shop again. Thank you!
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JI
Jill
9 years ago
Date of purchase: 04/02/2016
What Jill said about Grape Tree:
Excellent service and excellent products; good value for money.
I ordered the products on Saturday and they were delivered the following Tuesday. I am very pleased with this service and the products are excellent value for money. This was my first purchase from...

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JA
Jackie
9 years ago
Date of purchase: 01/13/2016
What Jackie said about Grape Tree:
Gtrsy
I was very pleased to see this site trading again. Very pleased every time I shop with them.
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RH
Rhianna
Essex
9 years ago
Date of purchase: 04/03/2016
What Rhianna said about Grape Tree:
Excellent Service & Products
Their products are fantastic quality and very competitively priced. Their customer service is very attentive and helpful. I feel very valued as a customer and will continue to buy great products from...

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Trusted Customer
9 years ago
Date of purchase: 03/26/2016
Service met all expectations.
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Trusted Customer
9 years ago
Date of purchase: 03/01/2016
no local shop
good quick service.
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Trusted Customer
9 years ago
Date of purchase: 02/25/2016
Exactly as offered. Delivery as expected. Thanks for the surprise chocolate coins!
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NI
Nicholas
Guernsey, Channel Islands
9 years ago
Date of purchase: 02/28/2016
What Nicholas said about Grape Tree:
High quality products not available else where!
Great products that are not available in the Channel Islands. The pistachio nuts and cranberries I ordered were of a high quality. My co workers think the same.
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About Grape Tree
Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.
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01384 278639
Unit 2, Dandy Bank Road, The Pensnett Estate, Kingswinford, West Midlands, DY6 7TD, United Kingdom
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About Grape Tree
Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.