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grandedigital.co.uk Reviews

https://grandedigital.co.uk

EXCELLENT

Service

4.5

ratings over the past year

Displaying all 2,046 reviews

Trusted Customer

Feefo Verified

11 months ago

ISAAC

Feefo Verified

LONDON

11 months ago

What ISAAC said about grandedigital.co.uk:

MY SKY Q NOW WORKS PERFECTLY.

The engineer realigned my sky q satellite and switched my sky back on and now every channel works perfectly, 5 out of 5 stars for grande digital.

Trusted Customer

Feefo Verified

11 months ago

First class service

The engineer was extremely professional and provided my with very useful information and guidance in finding the best solution.

Trusted Customer

Feefo Verified

11 months ago

Technician was very approachable and explained everything I needed to know

Trusted Customer

Feefo Verified

11 months ago

Trusted Customer

Feefo Verified

12 months ago

Valued as a customer

I was kept informed about the appointment I had made. Dave the engineer was pleasant and very helpful when we explained what the problem was. I felt valued as a customer

WENDY ADAMS

Feefo Verified

Baildon

12 months ago

What WENDY ADAMS said about grandedigital.co.uk:

Professional

On time, friendly and very knowledgeable. He explained what he was going to do. Darren cleaned up after himself as he went along.

MARY MANSON

Feefo Verified

1 year ago

What MARY MANSON said about grandedigital.co.uk:

A really bad experience

The service was appalling. My appointment was cancelled twice. I was contacted on the third day to say an engineer would be with me in an hour’s time. Shortly after that, I was contacted by the...

Grande Digital

grandedigital.co.uk

12 months ago

Good afternoon -- Thank you for taking the time to share your experience, we are sorry to hear about the frustration and disappointment caused by the issues with your appointments and the delays in resolving your problem. This is far from the level of service we aim to deliver, and we completely understand how upsetting it must have been to be left without a working TV over the weekend. Please accept our sincere apologies for the inconvenience caused by the repeated cancellations and the further delay due to the unforeseen circumstances with the engineer. We should have communicated with you more effectively and ensured a smoother resolution of your issue. Thank you again for bringing this to our attention, and we are sorry that we fell short of your expectations. Kind Regards, The Grande Digital Team

Steve

Feefo Verified

Oldbury

1 year ago

What Steve said about grandedigital.co.uk:

Excellent service. Dave the engineer explained everything. Top class

JOHN KIRK

Feefo Verified

Darvel

1 year ago

What JOHN KIRK said about grandedigital.co.uk:

Exactly what i wanted, the work was carried out quickly and cleanly. I would be happy to recommend them.

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