grandedigital.co.uk Reviews

Good afternoon -- Apologies we had to rearrange the appointment which unfortunately can happen from time to time due to circumstances out of our control. We never expect customers to wait in if we have a mobile number to contact, this should be made clear at the point of booking. Until we have done a full survey we can't establish what work is required. However, in this instance the engineer considered the bespoke woodwork which we were not prepared to leave any permanent damage. Specialist tools would be required to complete this job, so apologies for not being able to assist on this occasion. Kind Regards, The Grande Digital Team

Hi Obviously great to hear you managed to get the job sorted. Apologies once again we were unable to assist. Enjoy the rest of your day. Regards

Good afternoon Tracie -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your kind words and feedback regarding the service provided by the engineer will be forwarded to him shortly, so thank you on his behalf. We understand that you have now since had a copy of the invoice sent by email. Enjoy the rest of your day and have a lovely Christmas. Kind Regards, The Grande Digital Team

Good afternoon -- Great to hear that the customer service received was to your satisfaction. Thank you from the team and engineer for leaving a 5* review after our recent visit. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Good afternoon Sylvia -- Thank you for taking the time out of your day to write a review and share your experience after our recent visit. Great to hear the service received by the engineer was excellent. We do advise on price without obligation before any work is carried out. It's also easier for us to try and do the work on the same day which saves on fuel and a revisit etc. If we can be of any further help please do not hesitate to contact the team. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Good afternoon David -- We are so pleased we were able to meet your expectations and reached you in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Good afternoon John -- Great to hear that the services received was to your approval. It's really appreciated that you took the time to write a review - please do not hesitate to contact the team if you experience any further issues. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Good afternoon John -- We are so pleased we were able to meet your expectations, your kind words will be shared with the team. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Good afternoon Hayden -- We are so pleased we were able to meet your expectations, arriving on time, the work completed to your satisfaction by the engineer. It's really appreciated that you took the time to write a review. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Good afternoon Mrs Taylor -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the professional service provided by the team and engineer will be shared with everyone at Grande Digital. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Good afternoon -- We have consulted with the engineer who made the visit to your property. Unfortunately we only work on Astra 28.2 satellite dishes and not foreign types. This should have been established at the point of booking so apologies for any inconvenience, your feedback will be shared with our service team. Kind Regards, The Grande Digital Team