How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

grandedigital.co.uk Reviews

Displaying all 2,046 reviews

Trusted Customer

Feefo Verified

3 years ago

NO RESPONSE ON EITHER PHONE

I wanted to ask a question . I was told the engineer was from HOME Digital Service, but seens it's this one. I tried the landline and the mobile,. NO REPLY???!!

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- We are sorry to learn of your recent experience. It was indeed ourselves who made the visit to your property yesterday and provided a quote (9th January). If you require any further assistance would you make an addition to your review on Feefo and we can contact you again Enjoy the rest of your day. Kind Regards, The Grande Digital Team

derek

Feefo Verified

East Yorkshire

3 years ago

What derek said about grandedigital.co.uk:

Brilliant service.

Good communication, arrived within time slot. Checked system and showed us the problem. Gave us a price and fitted new dish. Explained everything . Cannot fault.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Derek -- Great to hear we reached you at the scheduled time and the service provided by the engineer was to your satisfaction, thank you from the team for sharing your experience after our recent visit. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Samantha

Feefo Verified

Chevithorne

3 years ago

What Samantha said about grandedigital.co.uk:

Fast efficient service

Fast efficient service and friendly staff

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Samantha -- You are very welcome, it was our pleasure to serve you. Excellent feedback for the team who will soon learn of your review so thank you on their behalf. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

dawn

Feefo Verified

3 years ago

What dawn said about grandedigital.co.uk:

Professional all the way.

Stuart arrived when he said he would, asked him if he could do job today, he said yes no problem, . polite, knew his stuff, explained what he would do, cleaned up after himself. made sure everything...

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Dawn -- Thank you for the feedback after the engineers recent visit and that the service received was professional and to your satisfaction. It’s really appreciated by the team you taking the time to write a review, so thanks again. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Alison

Feefo Verified

3 years ago

What Alison said about grandedigital.co.uk:

Very kind and helpful engineer.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Alison -- Thank you so much for the kind words for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

john

Feefo Verified

3 years ago

What john said about grandedigital.co.uk:

Excellent service, although the Ariel height was too high for the engineer, he gave me great advice on going forward. Highly recommended

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon John -- Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

CHRISTINE

Feefo Verified

Manchester

3 years ago

What CHRISTINE said about grandedigital.co.uk:

Friendly and polite installer and job well done.

Arrived when they said they would, assessed what was needed and did it there and then. We’re polite and did a good job.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Christine -- Great to hear we reached you at the scheduled time and the service provided by the engineer was to your satisfaction, thank you from the team for sharing your experience after our recent visit. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

LINDA

Feefo Verified

3 years ago

What LINDA said about grandedigital.co.uk:

Got the job done

Service was speedy and efficient. Gave advice and options to resolve the issues raised

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Linda -- Thank you so much for the excellent feedback for team members who assisted you. It's really appreciated you taking the time to write a review sharing your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Trusted Customer

Feefo Verified

3 years ago

Excellent service! Saved the day!

Efficient, same day service, when 2 other companies were no shows, Stuart installed new aerial quickly and tvs work again! Thanks

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

SUE

Feefo Verified

Longton

3 years ago

What SUE said about grandedigital.co.uk:

Excellent service, value for money, same day service, engineer very polite

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Sue -- Thats great to learn that you found the service to your satisfaction and the work completed on the same day of your initial enquiry. We can't ask for anymore than that, so thank you for sharing your experience. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo