grandedigital.co.uk is no longer an active Feefo customer
Displaying all 2,046 reviews
MA
Maria
Feefo Verified
Leatherhead
3 years ago
What Maria said about grandedigital.co.uk:
Prompt and quick service engineer was very helpful and fixed problem
Everything
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Maria --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
ColinG
0
Share
GA
Gary
Feefo Verified
3 years ago
What Gary said about grandedigital.co.uk:
Rip Off
Engineer was good. However, £50 for a 5 min diagnostic test is totally out of order. No wiring needed, no accessories nothing. I will be reviewing this service on Trust Pilot and would not recommend...
Read more
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are sorry to hear this but we have to remind, we always advise on costs before any work is carried out. There was also no call out charge, so we are happy to provide a no obligation quote and customers can simply say no and shop around.
The engineer who made the visit will be consulted in the mean time.
Kind Regards,
The Grande Digital Team
0
Share
KA
KATHY
Feefo Verified
Newbury
3 years ago
What KATHY said about grandedigital.co.uk:
Quick efficient setvice, dealt with the problem on the day, very reasonable proce. I would recommend this company..
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Kathy --
Thats just what we like to hear, so thank you for the excellent feedback after our recent visit. Your comments will be shared with the team so thank you on their behalf for taking the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
ColinG
0
Share
DA
DAVID
Feefo Verified
Glemsford
3 years ago
What DAVID said about grandedigital.co.uk:
Speedy service
Speedy service,nice gentleman came & fixed problem same day,up & running again great job
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon David --
Thank you for the feedback after the engineers recent visit. It’s really appreciated by the team you taking the time to write a review and share your positive experience.
Your kind words and positive feedback will be shared with the engineer shortly. Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
RichS
0
Share
DO
Doug
Feefo Verified
3 years ago
What Doug said about grandedigital.co.uk:
Brilliant experience well done
Excellent service and a very professional expert. Pleasant and very helpful would totally recommend.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
AdrianH
0
Share
PH
PHYLIS
Feefo Verified
Blackburn
3 years ago
What PHYLIS said about grandedigital.co.uk:
5 stars.leigh Watson great fitter.no complaints
Great service.great fitter Leigh Watson.will recommend to others.no comlaints
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Phylis --
Thank you for the feedback after the engineers recent visit. It’s really appreciated by the team you taking the time to write a review and share your positive experience.
Your kind words and positive feedback will be shared with the engineer shortly. Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
LeighW
0
Share
Trusted Customer
Feefo Verified
3 years ago
Didn’t like the engineer at all.
Your response was quick, your engineer was abrupt, and not helpful at all, I am 76 yrs old and disliked him immediately, sent him out and locked the door behind him. He has cold staring eyes, and I...
Read more
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Great to hear the response to see yours quick. We are very sorry to hear you found the engineer was difficult to talk to. Your feedback will be shared with our management team as we always want our customers to feel at ease.
Sorry we were unable to help on this occasion but thank you forgiving us the opportunity.
Kind Regards,
The Grande Digital Team
0
Share
Trusted Customer
Feefo Verified
3 years ago
Engineer was held up so didn't come within time slot but they rang to apologise and let me know.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo.
Have a lovely day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
SteveB
0
Share
KE
Ken
Feefo Verified
3 years ago
What Ken said about grandedigital.co.uk:
Excellent service, thanks
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Ken --
Great to hear that the customer service received was to your satisfaction. Thank you from the team for leaving a review after our recent visit.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
PGourley
0
Share
Trusted Customer
Feefo Verified
3 years ago
Just average. I never gave permission for them to divulge my email address.
They try to hide their non- local status.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Thank you for taking the time to write a review. We would request an email address just so the receipt can be emailed to you. It would never be shared with any third party.
Our About Us page clearly explains who we are as a company etc, nothing nothing is hidden as such.
Kind Regards,
The Grande Digital Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.