grandedigital.co.uk is no longer an active Feefo customer
Displaying all 2,046 reviews
Trusted Customer
Feefo Verified
3 years ago
Very efficient service, everyone I spoke with very friendly and helpful.
Only down fall the quote bit expensive.
Definitely shop around.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Great to hear that the services received was to your approval. We do always advise on costs involved with no obligation before any work is carried out. It's really appreciated that you took the time to write a review - please do not hesitate to contact the team if you experience any further issues.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
BrettM
0
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Trusted Customer
Feefo Verified
3 years ago
Excellent service
Excellent, polite, efficient and would highly recommend.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
KevF
0
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RA
raymond
Feefo Verified
3 years ago
What raymond said about grandedigital.co.uk:
You can make your own mind up
£150 to replace the LNB on the satellite dish . Done in 3 minutes. The average price for a LNB is about £20 . Only found this out afterwards . Emailed the company for an explanation on the price but...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Raymond --
We are try to hear this but as with all jobs, prices are advised before any work is carried out with the engineer carrying out a full survey, there was also no call out charge. We are always happy to provide a no obligation quotation and customers always have the opportunity to shop around, there is never any pressure from us.
All prices include parts and labour and a warranty is provided, with your receipt emailed. If you have any further issues please do not hesitate to contact the team, there are many ways you can contact us via the website, such as a contact form or the freephone number or a mobile.
Finally, we have recently been awarded the Feefo Gold Award for our service, which we take very pride in coupled with our current Feefo score with many satisfied customers.
Kind Regards,
The Grande Digital Team
RA
raymond
3 years ago
You say "all prices include parts and labour" . . Well the part costs around £20 ( you probably get it a lot cheaper ) and it took him around 5 minutes to fit . How much per hour do you charge ? . . Be honest, £150.00 for the job is really expensive and you know it . . A bit of honesty about the price of equipment you provide would certainly help before people make their mind up about the prices you charge.
Grande Digital
grandedigital.co.uk
3 years ago
Hi Raymond
As mentioned previously, all prices are advised before any work is carried out, so with no call out charge the only expense to yourself wads your time. You had every opportunity to say no with absolutely no pressure from us to have the work done.
Kind Regards,
The Grande Digital Team
1
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NI
Nick
Feefo Verified
3 years ago
What Nick said about grandedigital.co.uk:
Great service
Top company, top staff, Ricky was great
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Nick --
The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf.
It's really appreciated by the team that you took the time to write a review and share your experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
RickyM
0
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MW
MR Wayman
Feefo Verified
Harlow
3 years ago
What MR Wayman said about grandedigital.co.uk:
Brilliant company
Outstanding service both from the company liaison and the engineer
The engineer was very personable and very professional Explaining everything in detail regarding the installation of the equipment...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf.
It's really appreciated by the team that you took the time to write a review and share your experience.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
DavidW
0
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SH
SHELIA
Feefo Verified
Haslemere
3 years ago
What SHELIA said about grandedigital.co.uk:
Very efficient
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Sheila --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
garyS
0
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Trusted Customer
Feefo Verified
3 years ago
Bebbington
Very good quick and clean
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations, your kind words will be shared with the team.
Thank you so much for taking the time to write a review, it’s really appreciated.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
PColeman
0
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Trusted Customer
Feefo Verified
3 years ago
Fantastic service. Mark a credit to your company
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Thats just what we like to hear, so thank you for the excellent feedback after our recent visit. Your comments will be shared with the team so thank you on their behalf for taking the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
MarkC
0
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PE
peter
Feefo Verified
Southport
3 years ago
What peter said about grandedigital.co.uk:
Easy to contact and make arrangements to for pricing and getting the job do
Very fast and very efficient
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Peter --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
LeighW
0
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AN
Andrea
Feefo Verified
Barnsley
3 years ago
What Andrea said about grandedigital.co.uk:
Fantastic service
All round great professional service….. very pleased with the job… I would definitely use this company again & I would highly recommend…. Thank you
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Andrea --
Thats just what we like to hear, so thank you for the excellent feedback after our recent visit. Your comments will be shared with the team so thank you on their behalf for taking the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.