grandedigital.co.uk is no longer an active Feefo customer
Displaying all 2,046 reviews
Trusted Customer
Feefo Verified
3 years ago
Very prompt , helpful , knowledgeable and polite
Very easy to contact and deal with . very efficient and would happily use them again
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
MarkC
0
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Trusted Customer
Feefo Verified
3 years ago
Great service
Great friendly service will definitely recommend them To all my family and friends
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Thats just what we like to hear, so thank you for the excellent feedback after our recent visit. Your comments will be shared with the team so thank you on their behalf for taking the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
StewartB
0
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SC
Samantha Clarke
Feefo Verified
3 years ago
What Samantha Clarke said about grandedigital.co.uk:
Excellent service
Friendly helpful service
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Samantha --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
DParsons
0
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Trusted Customer
Feefo Verified
3 years ago
Quick and efficient,
The Engineer did a 5 star good job 👍 thank you Lee Pate.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Thank you for the feedback after the our recent visit. It’s really appreciated by the team you taking the time to write a review and share your positive experience. Your kind words and feedback will be shared with the engineer shortly.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
LeeP
0
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JO
John
Feefo Verified
3 years ago
What John said about grandedigital.co.uk:
No servicw
I didn’t receive any service, I was informed by automated telephone message that on ech of the two occasions I was informed that engineers were busy and that my booking would be prioritised for the...
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Grande Digital
grandedigital.co.uk
3 years ago
Good morning John --
We are sorry to hear this so please accept our apologies for any disappointment and inconvenience. Your comments will be shared with our service team.
Thank you for givings us the opportunity and obviously great that you managed to get the issued resolved in the mean time.
Kind Regards,
The Grande Digital Team
1
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Trusted Customer
Feefo Verified
3 years ago
Very disappointed
They cancelled first appointment, came today eventually, took one look and said can't do, position of tv aerial unsafe for them to work on. Went back to van to phone office then drove off.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Firstly apologies for having to rearrange the initial appointment. We do have a zero tolerance policy with anything related to health & safety as we would never put any customer or engineer at risk.
Kind Regards,
The Grande Digital Team
0
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Trusted Customer
Feefo Verified
3 years ago
Aerial made secure
Expert, friendly service
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Thank you for the feedback after the our recent visit. It’s really appreciated by the team you taking the time to write a review and share your positive experience. Your kind words and feedback will be shared with the engineer shortly.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
DaveT
0
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GA
Gary
Feefo Verified
North Lincolnshire
3 years ago
What Gary said about grandedigital.co.uk:
Very poor quality service
Despite explaining the signal issues to the original call handler AND the aerial engineer, pre visit, my very elderly mother in law still has a crackling and poor picture on her tv. Fitting a cheap...
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Grande Digital
grandedigital.co.uk
3 years ago
Good morning Amanda --
We are sorry to learn of your experience and obviously we do not like to think your mother in law still has a poor reception to her TV. We have tried to call today to see if we need to arrange a recall if required and get this sorted for you.
Please let us know on here if you would like this looking at for you.
Kind Regards,
The Grande Digital Team
1
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CW
Carol Graham-way
Feefo Verified
3 years ago
What Carol Graham-way said about grandedigital.co.uk:
Positive
Thomas turned up when he said he would .He was cheerful ,polite, efficient and informative.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Carol --
Many thanks for taking the time to write your kind review, we are gratified that you are happy with the service, I have forwarded your comments to the engineer.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
ThomasE
0
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AB
Andrew Bartlett
Feefo Verified
SeAton Sluice
3 years ago
What Andrew Bartlett said about grandedigital.co.uk:
Engineer was very polite and explained everything in detail
The engineer was very polite and explained every step in detail
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Margaret --
Many thanks for taking the time to write your kind review, we are gratified that you are happy with the service, I have forwarded your comments to the engineer.
Kind Regards,
The Grande Digital Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.