grandedigital.co.uk is no longer an active Feefo customer
Displaying all 2,046 reviews
Trusted Customer
Feefo Verified
3 years ago
The on line booking form was easy to complete. The follow up telephone call from the office was friendly and helpful. The engineer Curtis was friendly and helpful and he carried out the work without...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Many thanks for taking the time to write your kind review, we are gratified that you are happy with the service, I have forwarded your comments to the technician.
Kind Regards,
The Dawes Doors Team
Grande Digital
grandedigital.co.uk
3 years ago
Curtiss
0
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Trusted Customer
Feefo Verified
3 years ago
Confused....
I was booked in at 8am - 9am on the 15th July however unfortunately no one came. I got a call at 9.09 I replied via vmail to Curtis how ever still no call back.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
We are sorry to learn of your experience and failing to meet your expectations and the communication breakdown with the engineer. Please accept our apologies for any inconvenience.
Kind Regards,
The Dawes Doors Team
Trusted Customer
3 years ago
The team contacted me by phone over he last few days however I am no longer in need of their services, very polite and pleasant. Thank you
Grande Digital
grandedigital.co.uk
3 years ago
Hi and thank you for the update. Great to hear the team have been in touch and obviously no problem whatsoever in no longer requiring our service. Have a good weekend.
Kind Regards,
The Dawes Doors Team
1
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MN
MR MIME NA
Feefo Verified
3 years ago
What MR MIME NA said about grandedigital.co.uk:
Professional and efficient.
Very professional with plenty advices given by the technician. Good communication throughout. Thanks
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Enjoy the rest of your day and thanks for sharing your experience.
Kind Regards,
The Dawes Doors Team
Grande Digital
grandedigital.co.uk
3 years ago
DarrenM
0
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TD
TRACEY DUELL
Feefo Verified
3 years ago
What TRACEY DUELL said about grandedigital.co.uk:
Excellent service, came when supposed too and carried out the work same day
Excellent service, Liam carried out the work the same day as he came to quote
Would definitely recommend
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Tracey --
Many thanks for taking the time to write your kind review, we are gratified that you are happy with the service, I have forwarded your comments to the engineer.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
LiamO
0
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Trusted Customer
Feefo Verified
3 years ago
Return money quickly and without need to chase many times to get it back.
Poor service.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are sorry to hear this and of course if we need to contact you still regarding anything relating to money then please let us know on Feefo and we can raise this further.
Kind Regards,
The Dawes Doors Team
0
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Trusted Customer
Feefo Verified
3 years ago
Excellent
Super efficient service if a little expensive.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Thank you for the feedback after the engineers recent visit. It’s really appreciated by everyone at Grande Digital you taking the time to write a review and share your experience. Great to hear the service received was excellent and efficient. We are however always happy to provide a free no obligation quotation if customers wish to shop around.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
ScottP
0
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JS
Jaspal Sira
Feefo Verified
3 years ago
What Jaspal Sira said about grandedigital.co.uk:
The gentleman carried out his work with efficiency and speed. The work carried out is to a very good standard and I am very pleased with the results.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Jaspal --
Many thanks for taking the time to write your kind review, we are gratified that you are happy with the service, I have forwarded your comments to the engineer.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
JohnN
0
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Trusted Customer
Feefo Verified
3 years ago
Excellent service thanks
I’d definitely recommend this company
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
Tyrell
0
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JD
JANET davis .
Feefo Verified
Aylesbury
3 years ago
What JANET davis . said about grandedigital.co.uk:
The seevice ran like clockwork, apart from the above problem.
I would recommend them and use them again. I was very pleased with the man who came out. He was excellent and I would give him five stars.
However the one problem I had was that when I booked your...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Janet --
Thank you for the feedback after the our recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience. Unfortunately our appointments can never be guaranteed simply because until an engineer is at a customers property during their day, they simply do not know what work is entailed or how long it will take, so we can only give up to an hours notice of his arrival. We do appreciate your patience and obviously great that the aerial problem got sorted and hopefully to your complete satisfaction.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
PaulCar
0
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RK
Roger Kimble
Feefo Verified
Cromer Norfolk
3 years ago
What Roger Kimble said about grandedigital.co.uk:
An excellent job
Everything was explained to me why we weren’t getting all the stations on our TV and what the remedy would be. There was no pressure from the chap who came (Peter Guyer) but said If he phoned his...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Roger --
Thank you for the feedback after the our recent visit. It’s really appreciated by the team you taking the time to write a review and share your positive experience. Your kind words and feedback will be shared with the engineer shortly.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.