Thank you for sharing your feedback with Globehunters.
I do believe that our team has gotten in touch with you with regards to your query and are awaiting your response and paperwork. As soon as we receive those, we would be able to process the refund.
Please do not hesitate to contact us for any further assistance.
Regards,
Team Globehunters
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Trusted Customer
7 years ago
Best experience ever in booking flights , cheapest and most convenient time
I really appreciated the courtesy call to make sure that I haven’t missed booking the checked it baggage
Mavyreen
Globehunters
7 years ago
Thank you very much for leaving us a brilliant review! It means a lot for us to know that you really appreciated our services.
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Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
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Trusted Customer
7 years ago
Dodgy. You might get a good price or you might get your ticket cancelled.
Smells dodgy. Hidden chargesm Economy "Basic" selected (no check-in luggage) without letting us know. No ability to change this later.
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback. Our website picks up the best available fares available through the airline fare distribution system. The airline system broadcasted a 'hand baggage only' fare for your booking, which was picked and booked for your reservation. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We also have dedicated a team to who will call/send an email to passengers to check if are aware of this. We give adequate time to all the passengers to call us or email us with how they wish to proceed. We as travel agent have a time-limit to process the reservations. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it.Regards, Team Globehunters
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Trusted Customer
7 years ago
What Trusted Customer said about Globehunters:
Excellent performance. It was indeed a remarkable experienced for a quickest and reliable booking .
Thank you❤️
Mavyreen
Globehunters
7 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
7 years ago
What Trusted Customer said about Globehunters:
Almost well done.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
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Trusted Customer
Evesham
7 years ago
What Trusted Customer said about Globehunters:
Easy straightforward service one question reply straight away very impressed
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
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Trusted Customer
7 years ago
Good, but more attention to detail required.
Booking was unproblematic- however, I waited to receive my tickets and ATOL certificate and no email arrived. I had to ring to remind the company that they hadn’t sent them. They did arrive after my...
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Mavyreen
Globehunters
7 years ago
Thank you so much for the brilliant review! We're super happy to know that we got you a great deal on your flights! Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
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Trusted Customer
7 years ago
Great service, great help!
This was great service, very easy booking to make. Any queries, I emailed them and I got a very quick response/responses throughout the day.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
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Trusted Customer
7 years ago
What Trusted Customer said about Globehunters:
Easy to use, but hidden luggage charges
The website was easy to use and they contacted me back quickly, when I ended up complaining about the hidden luggage charges.
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback regarding the booking process. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We also have dedicated a team to who will call/send an email to passengers to check if are aware of this. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it. Please do not hesitate to contact us for any assistance that you may require and we apologise again for the inconvenience caused. Regards, Team Globehunters
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Trusted Customer
7 years ago
What Trusted Customer said about Globehunters:
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Mavyreen
Globehunters
7 years ago
Hello, We are sorry to see that you had an unsatisfactory experience with Globehunters. Can you please send us an email on socialmedia@globehunters.com telling us more details about your case? Kind regards, Your Globehunters team
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