I liked using Globehunters to look for my latest travel requirements. I like there website, very…
I liked using Globehunters to look for my latest travel requirements. I like there website, very vibrant and fresh, although the phone and online booking options were a little confusing for our...
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Trusted Customer
Feefo Verified
13 years ago
Good experience and fair price, but communication with agent was a little difficult, but after…
Good experience and fair price, but communication with agent was a little difficult, but after all I got what I wanted and I got it cheaper so I don't care about the agent.
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Trusted Customer
Feefo Verified
13 years ago
Globehunters were good and the price offered was excellent, the only little problem was understand…
Globehunters were good and the price offered was excellent, the only little problem was understand their travel agent who had a strong accent.
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Trusted Customer
13 years ago
Good service and good price, just some problems in communicating with agent who's English wasn't…
Good service and good price, just some problems in communicating with agent who's English wasn't perfect.
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Trusted Customer
13 years ago
Very Happy with Globehunters as flights were the cheapest I could find with such as…
Very Happy with Globehunters as flights were the cheapest I could find with such as late bookings. Good customer service too.
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Trusted Customer
13 years ago
Excellent all round service from Globehunters, professional customer service and easy booking process, got confirmation…
Excellent all round service from Globehunters, professional customer service and easy booking process, got confirmation of flights in inbox next day as I was told. Will use again. Thanks
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Trusted Customer
13 years ago
Booking process was straight forward, customer service was good and price was competitive though not…
Booking process was straight forward, customer service was good and price was competitive though not as cheap as shown on website.
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Trusted Customer
13 years ago
Best price I could find, so so happy. Thanks
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Trusted Customer
13 years ago
Good service offered by competent and friendly sales agent. Will use again next time. Thanks
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Trusted Customer
Feefo Verified
13 years ago
Globehunters, your prices advertised were not correct and I could barely understand the sales guy…
Globehunters, your prices advertised were not correct and I could barely understand the sales guy on the phone. Get some English speaking staff!!! Very irritating and a waste of my time. Reluctantly...
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Globehunters
Globehunters
13 years ago
We are sorry to hear that you were not happy with the service you received from Globehunters. We strive to provide good service and offer market leading flight fares through our supplier relations. Unfortunately due to the unavailability of the seats for a particular fare on a particular date, the fare cannot be removed as the seat allocations, availability and situation can change due to cancellations etc.
Phone only fares displayed or fares selected on the Globehunters website is a database of allocations and should be used for researching the best fares for a given date range. Most of our phone only flights shown are available but our website fare database does not guarantee availability until booked over the phone. For guaranteed online bookable fares you will need to click on the ‘Select Fare’ tabs and modify your flights to the dates, duration of flight, direct or non-direct and times if available.
We are sorry that you had difficulty understanding the agent on the other end of the phone. All of our agents should be trained to respond to UK client needs and we will investigate why this particular agent was not able to meet our servive requirements expected at Globehunters in this instance.
We hope you would reconsider booking with Globehunters in the future. We would presonally like to invite you to contact our Customer Service Team here: http://www.globehunters.com/Info/Contact-Us.htm and we will help with any future travel requirements you will have.
Yours sincerely
The Globehunters Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
