Gigaclear Limited is no longer an active Feefo customer
Displaying all 1,441 reviews
Trusted Customer
4 years ago
Once fitted, performance is great at 300mbs. Router/ Nodes could be better.
0
Share
JD
Jennie Duncan
4 years ago
What Jennie Duncan said about Gigaclear Limited:
Service and speed is great. However we do get a lot of drop outs and it’s annoying especially when you have kids!
0
Share
Trusted Customer
4 years ago
Poor reliability, communication & customer service
Over a year of very unreliable Wi-Fi.Waited in for 2 days for an engineer to come. No one came on either day . No communication to advise me of this & then the problem was resolved remotely.
Though...
Read more
0
Share
Trusted Customer
4 years ago
Excellent
Excellent service. Your staff were knowledgeable and helpful and got us up and running quickly. Please don’t ever offshore your call centre.
0
Share
Trusted Customer
4 years ago
Same old same old
Same old ISP type service of giving existing customers pricing that's x2 a new customer. Even on request of a better price, still 50% over and above. Speed of service has been 10-20% of that...
Read more
0
Share
TK
Tom Kingston
Ex143gb
4 years ago
What Tom Kingston said about Gigaclear Limited:
Look for any other suppliers
Customer service is awful and the hardware supplied with a 1gb has a very poor WiFi range. The connection is unstable with regular outages.
0
Share
Trusted Customer
4 years ago
Reliable and consistent
Very reliable connection and consistent speed. If there is to be a short planned outage I get a notification in advance.
0
Share
Trusted Customer
4 years ago
I have put in a complaint about the installation and have elevated it to the Executive team and despite chasing up have still not received a response or even an acknowledgement. Poor customer service
0
Share
AC
Anthony Cam
Innsworth
4 years ago
What Anthony Cam said about Gigaclear Limited:
Quick and efficient
Price quoted is what I am paying. Installation where I. Needed it was agreed and installation was quick and efficient. Could not fault it. Works as expected
0
Share
TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
