Gigaclear Limited is no longer an active Feefo customer
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Trusted Customer
4 years ago
Could do better
Took ages and only tried to call twice - I was driving and could not pick up.
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Martin Murphy
4 years ago
What Martin Murphy said about Gigaclear Limited:
good service - but have not been getting my 400 mbps mainly 250
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Trusted Customer
4 years ago
Reliable if a little expensive
I have been with Gigaclear for two and a half years. Their service has been good at a reliable 300mbps upload and download speed. There have been infrequent outages but they are fixed withing hours,...
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Trusted Customer
4 years ago
Respond timeously to service requests
Respond timeously to service requests is an issue. The speed of the link is however fantastic.
When something goes wrong or I have had a query, the response and handling of the query has been well...
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GW
Georgina Whyke
4 years ago
What Georgina Whyke said about Gigaclear Limited:
No more internet crashing!!!
The team were very friendly and obliging. They had to channel across a lawn and path to get the cable into the house wall and they did this without leaving any sign of disturbance. They explained...
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Trusted Customer
4 years ago
Good when it works
Good when it works. Susceptible to random outages. Very poor and slow at fixing faults. Customer service better than it used to be but generally lacking.
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Trusted Customer
4 years ago
Hard to contact and even harder to get problems fixed. There are two issues it seems from local discussion a) a shortage of qualified technical staff b) a reluctance to fix anything internally....
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Trusted Customer
4 years ago
Did what you said you would do on time and no fuss
Did what you said you would do with no fuss and on time ..... keep it up .....
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Trusted Customer
4 years ago
Still early days. Speed is fine; occasional outages. Customer liaison comms are good.
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Trusted Customer
4 years ago
Very Poor!
Jake Lewis & Chris Allsup were great! For the rest the service was diabolical. Gigaclear should have advised me in ADVANCE about 1. The Noise Disruption; 2. The Service Disruption; & 3. The...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
