Gigaclear Limited is no longer an active Feefo customer
Displaying all 1,441 reviews
TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Expensive and poor customer service.
Only usable service in village but expensive and speed can be patchy but has improved in past 24 months, customer service poor and a billing issue of there making VERY poorly handled by an inept...
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Trusted Customer
4 years ago
It is variable with regard to connection speeds and I consider too expensive compared to what is being offered elsewhere
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Trusted Customer
4 years ago
Good speed and service. Fibre to the house.
Good service all round. When I had a problem with the speed they sent engineer around who replace my old router with a new one. Now I get my 300Mb.
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Trusted Customer
4 years ago
Great speeds
Speeds are great. They have a few issues, I assume as they continue to roll out to nearby areas. Issues are quickly resolved though, and their communication when they have outages is excellent.
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TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Best broadband anywhere
Wonderful service.
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TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Good service, expensive, poor cabling.
Repairs carried out quickly but still annoyed that the cable running to 3 houses is not buried to the industry standard and in places around the wall is on the surface.
Also I appear to be paying...
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Trusted Customer
4 years ago
Excellent customer service
I really like the personal customer service, rather than a 'faceless' call centre where it is very hard to get a resolution. We had a hardware failure in the cabinet, and although it was a 2 day...
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TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Feel ignored, bad communication.
I emailed about an issue with my wifi and service and felt like they didn't care or listen. Communication is slow/non existent.
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JB
Jonathan Burnell
Essex
4 years ago
What Jonathan Burnell said about Gigaclear Limited:
Reliable strong signal, need two nodes
Reliable constant broadband service, no issues in first 5 months. Installed competently as well. Be aware, as the master router socket will be sited close to the new point of entry of their service...
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Trusted Customer
4 years ago
Give me the speed I am paying for or bill me for the I am getting
Great Speed, however, I am paying for the 1 gig speed but it is now called the 900mb because the speed was never 1,000mb, I am getting between 750 and 800mb 100% of the time but it would be nice to...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
