Gigaclear Limited is no longer an active Feefo customer
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Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Fixed a fault in the system quicker and given better information about what the problem was, how it was being addressed and when it was likely to be ficed.
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Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
I have a Genesis router which runs WPA/WPA2 (TKIP). My security consider this to be weak and should be at least WPA2(AES) or WPA3.
I was instructed to update the system myself. This however was not...
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Trusted Customer
Honiton
4 years ago
What Trusted Customer said about Gigaclear Limited:
recommended but with caveats
I would recommend them , with some caveats. We have more dropouts than I would expect and as we have Voipfone as well this means no internet or phone. However , they nearly always explain the...
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Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
No problem at all. Good service leveld
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Trusted Customer
4 years ago
SLA and Customer Service needs improvement
My experience of outages has been appalling. Left for days over the SLA with no broadband which means I have no mobile signal as I have to use WiFi while my elderly mum was poorly. I know they have...
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Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Customer service nightmare
It is impossible to speak to a customer service manager . The original install was at fault the wrong equipment was sent . No one was qualified to dig the trench . You name it we’ve heard it . Again...
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Trusted Customer
4 years ago
Excellent Service
Timely invoicing. Problem resolution - hardly ever needed though! Service special offers from time to time.
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Trusted Customer
4 years ago
Fibre to house excellent. Router delivery of wi-fi around house hopeless
Fibre to our house is excellent. But Gigaclear’s router in the house is extremely poor at delivering wi-fi around the house. Need a better router/home hub.
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Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Can't fault Gigaclear
Since moving to Gigaclear from TalkTalk I haven't had any broadband issues at all. TalkTalk used to regularly cut out or be really really slow but Gigaclear service has been outstanding. They also...
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Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
