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Getsafe Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 799 reviews

Trusted Customer

3 years ago

Greate service

Stephanie Bohny

Getsafe

3 years ago

Hey, thank you very much for your positive feedback! We are glad that we could convince you with our service! If you have any ideas on how we can improve, we are always happy to receive suggestions! Just send me an email at emma@hellogetsafe.com. Many greetings and take care of yourself Emma

David

St Leonards on sea

3 years ago

What David said about Getsafe:

The process of renewal and cancellation at the end term of the policy is messy. Every other thing was fine.

Stephanie Bohny

Getsafe

3 years ago

Hey David, vielen Dank für deine Bewertung. Dein Feedback ist uns sehr wichtig! Es tut uns sehr leid, dass wir deine Erwartungen nicht erfüllen konnten. Das möchten wir ändern! Schreib mir gerne eine E-Mail an emma@hellogetsafe.com. Vielleicht finden wir gemeinsam eine andere Möglichkeit, dich zufriedenzustellen. Viele Grüße Emma

Keith

3 years ago

What Keith said about Getsafe:

Great

Easy straightforward and very good value and fair.

Stephanie Bohny

Getsafe

3 years ago

Hey Keith, thank you very much for your positive feedback! We are glad that we could convince you with our service! If you have any ideas on how we can improve, we are always happy to receive suggestions! Just send me an email at emma@hellogetsafe.com. Many greetings and take care of yourself Emma

Susan

3 years ago

What Susan said about Getsafe:

Automatic renewal discount

Renewal discount automatically added which is great, I never needed to contact them, and hopefully won’t need to!

Stephanie Bohny

Getsafe

3 years ago

Hey Susan, thank you very much for your positive feedback! We are glad that we could convince you with our service! If you have any ideas on how we can improve, we are always happy to receive suggestions! Just send me an email at emma@hellogetsafe.com. Many greetings and take care of yourself Emma

Sandra

3 years ago

What Sandra said about Getsafe:

Swift response to queries. Excellent service.

Very attentive and great customer support. I had a few problems last week or so and help desk resolved everything for me. Very clear and concise information. Many thanks.

Stephanie Bohny

Getsafe

3 years ago

Hey Sandra, thank you very much for your positive feedback! We are glad that we could convince you with our service! If you have any ideas on how we can improve, we are always happy to receive suggestions! Just send me an email at emma@hellogetsafe.com. Many greetings and take care of yourself Emma

Trusted Customer

3 years ago

Top Service

Great renewal price, top customer service and communication.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

Diane

3 years ago

What Diane said about Getsafe:

Good communication with prompt response

Stephanie Bohny

Getsafe

3 years ago

Hey Diane, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

karen

Manchester

3 years ago

What karen said about Getsafe:

Renewing home insurance

Great service. All done via email. Happy with discount for renewing the policy. Easy to look at policy using the App

Stephanie Bohny

Getsafe

3 years ago

Hey Karen, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

Frances

Edinburgh

3 years ago

What Frances said about Getsafe:

House Insurance

Getting 3 months free was excellent!

Stephanie Bohny

Getsafe

3 years ago

Anna

3 years ago

What Anna said about Getsafe:

AVOID GETSAFE AT ALL COSTS

If I could leave zero stars I would. Absolutely appalling service. No response from them for weeks now, an absolutely insulting offer of compensation for my claim and just completely ignoring my...

Stephanie Bohny

Getsafe

3 years ago

Hey Anna, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

Anna

3 years ago

I have emailed but with all due respect I will still be telling everyone to avoid you. 4 months for a simple broken laptop claim is disgraceful - you still have my laptop and my money.

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