Getsafe is a fully digital insurance company that helps people cover themselves and their universe simply from their smartphone.
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ratings over the past year
Getsafe is no longer an active Feefo customer
Displaying all 799 reviews
JA
Jasmine
3 years ago
What Jasmine said about Getsafe:
Great renewal offer!
Easy to navigate app. Great price and renewal. Finally, a company that has a great loyalty offer, 3 months free and the same price as last year...wow!
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Jasmine,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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ST
Stuart
Southport
3 years ago
What Stuart said about Getsafe:
Very good service
I like the idea of loyalty credit.They were prompt at reminding me
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Stuart,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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Trusted Customer
3 years ago
I was pleasantly surprised that they could refund me straight away after my insurance was auto renewed but not wanted
Ekaterina Zenkevich
Getsafe
3 years ago
Hey,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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MA
Maureen
3 years ago
What Maureen said about Getsafe:
Great
They did very well the loyalty discount was appreciated in these hard times thank you
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Maureen,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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CH
Christina
3 years ago
What Christina said about Getsafe:
Great service
I haven't had to make any claim on my contents insurance yet, so not sure how that will work if it happens. But the process of getting a quote and taking out the insurance was really simple and...
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Ekaterina Zenkevich
Getsafe
3 years ago
Hey Christina,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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PH
philip
3 years ago
What philip said about Getsafe:
i had a payment taken from my bank that was not authorized by me and i have no idea what is is for ? could someone contact me on 01452728640 my name is Elaine
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Elaine,
Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs.
Kind regards,
Emma
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KE
Kenneth
3 years ago
What Kenneth said about Getsafe:
Excellent customer service
Excellent customer service Excellent company 100% recommended
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Kenneth,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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Trusted Customer
3 years ago
Great customer centric experience
Fantastic service and great that they give you the best price at renewal and any available offers before you look to go elsewhere due to costs etc.
Ekaterina Zenkevich
Getsafe
3 years ago
Hey,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
0
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Trusted Customer
3 years ago
Great service
Lowered my premium in second year without me asking!
Ekaterina Zenkevich
Getsafe
3 years ago
Hey,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
0
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PA
paul
3 years ago
What paul said about Getsafe:
communicated
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Paul,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.