Getsafe is a fully digital insurance company that helps people cover themselves and their universe simply from their smartphone.
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ratings over the past year
Getsafe is no longer an active Feefo customer
Displaying all 799 reviews
Trusted Customer
3 years ago
Just a really good service and great price
Ekaterina Zenkevich
Getsafe
3 years ago
Hey,
Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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Barbara
3 years ago
What Barbara said about Getsafe:
I have only had online contact with Getsafe. I have made no claims so do not know how good their response is if needed. I've been with them a year and their renewal quote was competitive so I stayed...
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Ekaterina Zenkevich
Getsafe
3 years ago
Hey,
Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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Trusted Customer
3 years ago
They always keep you updated on things let you no when you have to renew your policy on time so your always ahead
Ekaterina Zenkevich
Getsafe
3 years ago
Hey,
Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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RM
Ralph Michael
South Cumbria
3 years ago
What Ralph Michael said about Getsafe:
Am I actually insured??
Frankly, I'm not sure, the insurance is the cheapest around but they only operate through an app, and my phone is too old to use it. So I really don't know where I stand, am I insured or not and how...
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Ekaterina Zenkevich
Getsafe
3 years ago
Hey Ralph,
Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
RM
Ralph Michael
3 years ago
You could improve things by making it possible to access my policy on my desktop computer. It now seems only possible to use an Apple device, why is this and where does it leave me?
RM
Ralph Michael
3 years ago
My review and GetSafe's response to it don't bear any relationship to each other whatsoever!
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JO
JOAN
3 years ago
What JOAN said about Getsafe:
I didn’t know this would auto renew. I didn’t receive an email from with the quote. Consequently I am now insured twice!
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Joan,
Thanks very much for your review. We’re sorry that we didn’t meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs.
Kind regards,
Emma
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CH
Chris
3 years ago
What Chris said about Getsafe:
Fabulous company
Simply excellent service
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Chris,
Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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RO
RON
3 years ago
What RON said about Getsafe:
Very good so far
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Ron,
Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
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Trusted Customer
3 years ago
Good service and good app
Ekaterina Zenkevich
Getsafe
3 years ago
Hey,
Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
0
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AN
Andrew
3 years ago
What Andrew said about Getsafe:
Surprised you did not send me a reminder that renewal was about to become due. Fortunately you did not greatly increase the auto-renewal premium and did apply a loyalty discount. Next year, please...
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Ekaterina Zenkevich
Getsafe
3 years ago
Hey Andrew,
Thanks you for bringing this Problem to our attention. We apologise for your negative experience. Your happiness is very important to us! Feel free to email me at emma@hellogetsafe.com. I will do my best to find a fitting solution as soon as possible.
Kind regards,
Emma
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JA
Jane
Kidderminster
3 years ago
What Jane said about Getsafe:
Cheap insurance
Easy to access reasonably priced
Ekaterina Zenkevich
Getsafe
3 years ago
Hey Jane,
Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com.
Kind regards,
Emma
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.