Getsafe is a fully digital insurance company that helps people cover themselves and their universe simply from their smartphone.
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ratings over the past year
Getsafe is no longer an active Feefo customer
Displaying all 799 reviews
JA
Jacqueline
3 years ago
What Jacqueline said about Getsafe:
100% Service
Everything was easy and communication was good.
Ulrika Röhman
Getsafe
3 years ago
Hi Jacqueline,
Thank you for the awesome feedback! We appreciate it.
Stay safe,
James
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JU
Judith
3 years ago
What Judith said about Getsafe:
Excellent s ervice
Excellent customer service and very fair prices. This is my second year with Getsafe, I'm sure they'll be a third.
Ulrika Röhman
Getsafe
3 years ago
Hi Judith,
We are so pleased to hear you are satisfied with our service! Thank you for the positive review!
Stay safe,
Oliver
0
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JA
James
3 years ago
What James said about Getsafe:
Seems to be a good company but never had to claim yet that’s when You know
Never claimed yet only know if you make an honest claim then you know what kind of company they are
Ulrika Röhman
Getsafe
3 years ago
Hi James,
Thanks very much for your review. It would be awesome to understand what we could have done for 4 or 5 stars. Feel free to leave us more details and contact us by phone at 020 3608 4144 (Mon-Fri / 9am-5pm).
Stay safe,
Oliver
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Trusted Customer
3 years ago
Great service
The service is good, the paperwork is easy to understand
Ulrika Röhman
Getsafe
3 years ago
Hi there,
Thank you for your positive feedback! We appreciate it.
Stay safe,
James
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EL
elizabeth
Bury
3 years ago
What elizabeth said about Getsafe:
it was no help to my and not easy i'm 76 and not computer savie
i just want my insurance details i don't understand or know what to do so its not helpful i think you need to send details soon
Ulrika Röhman
Getsafe
3 years ago
Hi Elizabeth,
Thank you very much for your review. We are sorry that we could not meet your expectations, we would like to change that. Please give us a call at 020 3608 4144 (Mon-Fri / 8am-5pm).
Stay safe,
Oliver
0
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DA
David
3 years ago
What David said about Getsafe:
Very Good +
Easy, very good website, price reduced after a year. Highly recommended
Ulrika Röhman
Getsafe
3 years ago
Hi David,
Thank you for the awesome feedback!
Stay safe,
James
0
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KA
Karen
3 years ago
What Karen said about Getsafe:
Easy to sort. Great communications.
Ulrika Röhman
Getsafe
3 years ago
Hi Karen,
We truly appreciate your positive review!
Stay safe,
Oliver
0
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CO
Colin
3 years ago
What Colin said about Getsafe:
Easy to deal with, and have re purchased
Ulrika Röhman
Getsafe
3 years ago
Hi Colin,
Thank you for the positive feedback!
Stay safe,
James
0
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AN
Anton
3 years ago
What Anton said about Getsafe:
Wel done GetSafe
Respected a current client and did not try to rip off with extortionate auto renewals. I always renew manually but found no reason to move my custom to elsewhere, so this time I auto renewed.
Ulrika Röhman
Getsafe
3 years ago
Hi Anton,
Thank you for your awesome feedback!
Stay safe,
James
0
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PA
Pauline
3 years ago
What Pauline said about Getsafe:
They sent a reminder but when we failed to acknowledge it they rolled the policy over and took the payment. I feel that if the policyholder has not responded then the policy should end on the expiry...
Read more
Ulrika Röhman
Getsafe
3 years ago
Hi Pauline,
Thank you very much for your review. We are sorry that we could not meet your expectations, we would like to change that. Please feel free to call us at 020 3608 4144 (Mon-Fri / 9am-5pm).
Stay safe,
James
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.