Getsafe is a fully digital insurance company that helps people cover themselves and their universe simply from their smartphone.
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ratings over the past year
Getsafe is no longer an active Feefo customer
Displaying all 799 reviews
KP
KPS
3 years ago
What KPS said about Getsafe:
Content insurance
I applied for content insurance, then when I wanted to claim on content insurance I was told it didn’t apply. Wouldn’t recommend
Ulrika Röhman
Getsafe
3 years ago
Hi Karen,
Thank you for your honest feedback! We’re sorry you had a disappointing experience with your claim. To act in the best interest of all customers, we must adhere to our terms and conditions. We understand your disappointment.
Stay safe,
Oliver
0
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AN
Annette
Newtownabbey
3 years ago
What Annette said about Getsafe:
Brilliant
Very easy to navigate the website. This is my second year and no increase. Also given discount for staying.
Ulrika Röhman
Getsafe
3 years ago
Hi Annette,
Thanks so much for the positive feedback!
Stay safe,
James
0
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BR
Bryan
Redhill Surrey
3 years ago
What Bryan said about Getsafe:
very easy to renew
No problems at all . Excellent value
Ulrika Röhman
Getsafe
3 years ago
Hi Bryan,
Thank you for the awesome review!
Stay safe,
James
0
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Trusted Customer
3 years ago
Terrible
Bad. No response.
Ulrika Röhman
Getsafe
3 years ago
HI there,
I'm sorry to hear you are dissatisfied with our service. Please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm), so we can assist.
Stay safe,
James
0
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JO
John
Swindon Uk
3 years ago
What John said about Getsafe:
Excellent, hassle-free, service
Excellent, hassle-free service. Took out flat contents insurance last year at competitive rate -was given 10% discount this year to remain with them. Saved having to search & compare insurance...
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Ulrika Röhman
Getsafe
3 years ago
Hi John,
Thank you so much for your positive review! We truly appreciate it!
Stay safe,
Oliver
0
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SH
Shelley
3 years ago
What Shelley said about Getsafe:
Cheap insurance
My second year with Getsafe. Haven't made a claim or spoken to anyone yet
So far so good.
Ulrika Röhman
Getsafe
3 years ago
Hi Shelley,
Thank you for your review! Please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm) if you have any questions about your coverage or our service.
Stay safe,
James
0
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Trusted Customer
3 years ago
I like that they always answer my email questions quickly. I feel as though they are listening. I like the app.
Ulrika Röhman
Getsafe
3 years ago
Hi there,
Thank you so much for the positive review! We truly appreciate it!
Stay safe,
James
0
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NI
Nina
3 years ago
What Nina said about Getsafe:
Brilliant customer service
Ulrika Röhman
Getsafe
3 years ago
Hi Nina,
We're so glad to hear you are satisfied with our service!
Stay safe,
Oliver
0
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ER
Ernest
3 years ago
What Ernest said about Getsafe:
Unable to access account to put items on account to insure them
Ulrika Röhman
Getsafe
3 years ago
Hi Ernest,
Thank you for your review. Please contact us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). We'd be happy to assist you with this!
Stay safe,
James
0
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RI
Richard
3 years ago
What Richard said about Getsafe:
Seem to be a good company
It has been a great experience up to now. Very easy to set up and great a premium. I didn't give 5 stars as it is impossible to know what Getsafe customer service is truly like until (hopefully...
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Ulrika Röhman
Getsafe
3 years ago
Hi Richard,
Thank you for your positive review!
Stay safe,
James
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.