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Gemini Reviews

https://www.gemini.com

The simple, elegant, and secure platform to build your crypto portfolio. Gemini is rated the #1 cryptocurrency exchange in 2020.

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ratings over the past year

Gemini is no longer an active Feefo customer
Displaying all 2,675 reviews
TH
Thomas
4 years ago
Date of purchase: 11/20/2020
What Thomas said about Gemini:
Extremely poor communication around frozen account
Gemini froze my account for multiple weeks and had extremely poor communication while they held onto my funds. They often went days without responding and refused to get on the phone with me. Stay...

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Michael 
Gemini
4 years ago
Hi Thomas. Thank you for your review and we understand your frustration here. After reviewing your account, it appears that this issue has been resolved. Your feedback is appreciated, as we are always working towards improving the user experience at Gemini.
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Michael
4 years ago
Date of purchase: 11/20/2020
What Michael said about Gemini:
Better charts on the app and maybe I can enter specific hours of the day .
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Dwight
4 years ago
Date of purchase: 11/20/2020
What Dwight said about Gemini:
None right now
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Trusted Customer
4 years ago
Date of purchase: 11/20/2020
Always easy to use and trade with Gemini. Also very pleased in the past with my larger transactions and ease of moving them off the exchange.
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David
Cincinnati
4 years ago
Date of purchase: 11/20/2020
What David said about Gemini:
Great service, too high fees
Because of the high fees, I do no trading on Gemini. I just convert cash to BTC. If you could give longtime users a fee break, I am sure I would trade more.
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cisko3000.com
Los Angeles
4 years ago
Date of purchase: 11/20/2020
What cisko3000.com said about Gemini:
Bad user interface for trading
the user experience is bad because i have to click on a bunch of different places to see my order history and the prices at which I've traded. Also I have to scroll down to look at my history on...

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Michael 
Gemini
4 years ago
Thank you for the feedback. We are always looking for ways to improve the interface. We let our team know about these issues you were seeing and will make sure changes like this roll out soon. Thanks again!
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Ann
Chicago
4 years ago
Date of purchase: 11/20/2020
What Ann said about Gemini:
Site easy to use — continues to improve.
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Trusted Customer
4 years ago
Date of purchase: 11/20/2020
Smooth and easy!
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Trusted Customer
4 years ago
Date of purchase: 11/20/2020
excellent service!
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LI
Lily
4 years ago
Date of purchase: 11/20/2020
What Lily said about Gemini:
Great overall
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About Gemini
Crypto is about giving you greater choice, independence, and opportunity. Gemini is here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your cryptocurrency. Gemini is rated the #1 cryptocurrency exchange in 2020 by CryptoCompare.
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(212) 581-8500
600 3rd Ave, New York, New York, 10016, United States
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About Gemini
Crypto is about giving you greater choice, independence, and opportunity. Gemini is here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your cryptocurrency. Gemini is rated the #1 cryptocurrency exchange in 2020 by CryptoCompare.