Still waiting for my items, And I sent a return on January 6 but haven’t received my refund yet, seems the services are getting too slow, not the same as used to be few years ago, it’s a shame, I...
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Gem Collector US
Gem Collector US
7 years ago
Thank you for taking the time to respond to our request for feedback.
We're sorry to learn of your disappointment with the delivery service of your recent order.
We have checked the status of your order and can see this was delivered by USPS on January 30th - the same date your review was posted.
We therefore trust you are now in receipt of your order. We apologise for any disappointment and inconvenience caused.
If you wish to discuss the matter further or if we can be of any other assistance, feel free to contact us directly. We're available at help@gemporia.com or 0800 330 8000 (UK) 1 800 500 6010 (US).
Kind regards,
Gemporia - Help Team
Would have been an excellent rating but Christmas orders never delivered received order belonging to someone else my order could not be found and had to be canceled looked to see if I could reorder...
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Trusted Customer
7 years ago
Date of purchase: 01/09/2018
good
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Trusted Customer
7 years ago
Date of purchase: 09/19/2017
Love Gems I learn something new every time I watch them.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
