Thank you for your Feedback on the 18.50ct Ethiopian Opal Sterling Silver Graduated Bead Bracelet. We are very sorry to hear that you received the wrong item on this occasion, and we apologise for any inconvenience this may have caused you.We do need the incorrect item back to keep our stock correct.We have got your correct item on hold for you as discussed previously, and will of course refund your return postage.
Again we apologise for any inconvenience this oversight has caused you on this occasion.
If you have any further concerns, please call Customer Services on 1-800-500-6010, Option 3, and they will be happy to help you.
