Since gemcollector.com only works on Google, it is somewhat of a disadvantage
But I am very pleased that we in the USA can now access the multitude of rare and exciting gemstones that you make...
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Trusted Customer
11 years ago
Date of purchase: 03/25/2014
Service is excellent. Quality of products is by far the best.
Sometimes when I visit a website I am uncertain how up to date the information is and response time is slow. With Gem Collector US I received a reply right away, my order was shipped almost...
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Trusted Customer
11 years ago
Date of purchase: 03/31/2014
Shipping is my only complaint. Great company other than that issue.
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Trusted Customer
11 years ago
Date of purchase: 03/30/2014
Great Presenters and Costumer Care. Only minor issue with my packages arriving later than expected.
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Trusted Customer
11 years ago
Date of purchase: 03/21/2014
Love The show
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Trusted Customer
11 years ago
Date of purchase: 03/28/2014
Needs better quality control.
Product reviews
Gem Collector US
Gem Collector US
11 years ago
Thank you for your review.
We're sorry that this item has not met your expectations. Please do not hesitate to return this under our 30 day money back guarantee. Please accept our apologies that we were unable to contact you today but if you would like to speak to one of our team we are available 24 hours a day.
Trish - Help Team
www.gemporia.com
Good and helpful. Company needs better quality control.
Gem Collector US
Gem Collector US
11 years ago
Thank you for your comments.
We're sorry that you have been unhappy with our quality control. We do have vigorous checks in place but are always looking at ways to improve so all feedback is appreciated.
If you have anything to add or have any queries please contact our help team, we are available 24 hours a day.
Trish - Help Team
www.gemcollector.com
Gem Collector US
Gem Collector US
11 years ago
Thank you for taking the time to respond to our request for feedback.
Please accept our apologies that it was not possible to contact you to discuss your feedback. We're disappointed that your order was not what you hoped for. Once we have received this back in our UK warehouse we will be happy to process your return as quickly as possible. Once completed we will advise you via email.
If we can offer any assistance please do not hesitate to contact our help team.
Trish - Help Team
www.gemcollector.com
Gem Collector US
Gem Collector US
11 years ago
Thank you for taking the time to respond to our request for feedback.
Please accept our apologies that it was not possible to contact you to discuss your feedback. We're disappointed that your order was not what you hoped for. Once we have received this back in our UK warehouse we will be happy to process your return as quickly as possible. Once completed we will advise you via email.
If we can offer any assistance please do not hesitate to contact our help team.
Trish - Help Team
www.gemporia.com
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
