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Gardenlines Reviews | Customer Service Reviews for https://www.feefo.com/reviews/gardenlines | Feefo

CU

Customer

Feefo Verified

weymouth

10 years ago

What Customer said about Gardenlines:

staff were willing and able to help

staff made certain I was satisfied

Product reviews

Date of purchase: 03/07/2016

0

Trusted Customer

Feefo Verified

10 years ago

Slow delivery and damaged on arrival

Waited 2 weeks for roller to arrive then found it had a big dent in the metal. Needed it urgently by that time so couldn't risk another long delay and didn't send it back.

Lynda

Gardenlines

10 years ago

Thank you for your feedback.

Unfortunately, when you placed your order the Cobra roller was out of stock and was clearly labelled as such on the website.

Our policy is always to get in touch with the customer to check that they are aware the item is out of stock. We always ask customers if they are happy to wait, which you said you were.

We were dismayed to hear that the roller arrived with a dent in it. Unfortunately, because you did not let us know, we could not help you.

Product reviews

Date of purchase: 03/09/2016

0

CU

Customer

Feefo Verified

Walsall

10 years ago

What Customer said about Gardenlines:

Satisfied customer

An excellent machine delivered on time

Product reviews

Date of purchase: 03/11/2016

0

CU

Customer

Feefo Verified

10 years ago

What Customer said about Gardenlines:

Shame incorrectley delivered but after sales service was excellent as is the mower.

Mower is great but was delivered without the battery and charger. Phoned company and lady I spoke to organised delivery of missing items for the next day and emailed me to let me know they had left....

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