Quick and efficient service; a very polite delivery and just the items that I required, I look forward to extending my contact and account with Garden Mall into the future.
Not one for reviews but on this occasion i feel it is well deserved.Ordered the item on sunday,got a phone call from courier on wednesday,item delivered exactly as described on thursday,cant fault...
Having placed my order & paid for item I was then informed 24 hours later (having made plans to wait in & wait for my delivery) that they currently have no stock so I will be refunded. Having checked...
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Thomas Bramwell
Garden Mall
7 years ago
Hello Steve,
Thank you for your review and comments,
Your order was placed on 01/03 @ 08:39am, we then noticed the stock issue and you were emailed on 01/03 @ 09:59am to inform you of the issue and that you would be getting a refund.
This was done in just over an hour to minimise the inconvenience caused and give you time to find a suitable replacement.
The reason for the missing stock was because we are currently finishing a warehouse move into our new warehouse, so these should have been removed from the website while the move was ongoing.
We have since finishing moving that area, and these are now available to buy.
Garden Mall offers everything for the Garden from propagation and Grow Your Own kits to Garden Furniture and Sun loungers. Relax in confidence with Garden Mall.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Garden Mall offers everything for the Garden from propagation and Grow Your Own kits to Garden Furniture and Sun loungers. Relax in confidence with Garden Mall.
