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gadgetbuddy Reviews | Customer Service Reviews for https://www.feefo.com/reviews/gadget-buddy | Feefo

Displaying all 1,290 reviews

Trusted Customer

9 years ago

Date of purchase: 05/16/2016

Very nice insurance company

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Trusted Customer

9 years ago

Date of purchase: 05/08/2016

My mobile phone insurance policy was updated on 09/05/2016 and the customer advisor was most…

My mobile phone insurance policy was updated on 09/05/2016 and the customer advisor was most helpful. However, unfortunately, I am still awaiting a credit card refund of more than £100 that is due on...

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gadgetbuddy

9 years ago

Thank you for your feedback. I can see from our records that we refunded 2 payments of £91.78 to the card ending in 7161 on 14.03.16. If these payments have not gone into that account, please contact me at admin@mygadgetbuddy.com. I apologise for any inconvenience caused. Steve

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Trusted Customer

9 years ago

Date of purchase: 05/08/2016

Good service

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Trusted Customer

9 years ago

Date of purchase: 05/06/2016

The on insurance terms were very clear and provided exactly what I wanted at a…

The on insurance terms were very clear and provided exactly what I wanted at a competitive price

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Trusted Customer

9 years ago

Date of purchase: 04/20/2016

Originally i chose gadget buddy because of the competetive price, but they are not so…

Originally i chose gadget buddy because of the competetive price, but they are not so competative anymore. However i'm still with them because they seem alright. I have never made a claim though in...

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Trusted Customer

9 years ago

Date of purchase: 04/07/2016

Very easy to use website. Good prices too.

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Trusted Customer

9 years ago

Date of purchase: 04/06/2016

Was fast to set up

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Trusted Customer

9 years ago

Date of purchase: 03/21/2016

Great service very pleased

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Trusted Customer

9 years ago

Date of purchase: 03/13/2016

Very good, although some information like excess was that easy to find which was important…

Very good, although some information like excess was that easy to find which was important for me when comparing insurance

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Trusted Customer

9 years ago

Date of purchase: 03/12/2016

Good information given regarding policy information prior to purchase. Great that loyal customers (this is…

Good information given regarding policy information prior to purchase. Great that loyal customers (this is my 3rd year) are rewarded as I received a 20% discount. Only fault was that there was a...

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gadgetbuddy

9 years ago

Good morning Mr Bennett. Thank you for taking the time to leave us your positive feedback. I am sorry to hear that purchasing your policy did not go as expected. We are pleased that the other two payments taken were refunded back to you quickly and that previous claims were settled efficiently from earlier policies with us. I will be sure to pass your kind words on to the customer service advisor that you spoke with, as I'm sure Janet will be just as thrilled as we are with your review. Steve

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About gadgetbuddy

gadgetbuddy.com represents the very latest in specialist insurance innovation and has been designed to meet the needs of today’s gadget loving users. The product uniquely allows users to choose the cover levels they need for each of their gadgets, reflecting the way in which they are used at home and away. This approach also offers value for money with users only paying for the level of cover they need with our unique cover options. Our specialist cover extends to a number of gadgets and, significantly, offers options to cover against loss for iPads and laptops which some gadget insurers don’t.

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44 (0) 7740 828340 or Mike Dear 01293 652 849

3rd Floor, Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ, West Sussex, RH10 1DQ, United Kingdom

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