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gadgetbuddy Reviews | Customer Service Reviews for https://www.feefo.com/reviews/gadget-buddy | Feefo

Displaying all 1,290 reviews

Trusted Customer

8 years ago

Date of purchase: 03/29/2017

Hi there..I only ordered 1 but charged for 2. how do I get a refund. Thank…

Hi there..I only ordered 1 but charged for 2. how do I get a refund. Thank you. Nigel Bridges UK

gadgetbuddy

8 years ago

I am sorry to learn of the circumstances that you have described. I've had a look on our system and I can only find one payment of £98.89. If you would be as kind to forward me a copy of your statement to admin@rockinsurance.com, showing the two payments for your policy, I will be more than happy to look into this further. I apologise for any inconvenience caused. Steve

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Trusted Customer

8 years ago

Date of purchase: 04/01/2017

Quick and simple application process online

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Trusted Customer

8 years ago

Date of purchase: 03/30/2017

Excellent customer service and very quick in dealing with claim.

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Trusted Customer

8 years ago

Date of purchase: 03/29/2017

Very helpful member of staff though I was a little confused as to why company…

Very helpful member of staff though I was a little confused as to why company policy meant I had to be issues with a new policy simply because there had been a problem with auto renew, despite there...

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gadgetbuddy

8 years ago

Thank you for your feedback and for saying that you would recommend us. We have gone through an underwriter change which meant we were not able to automatically renew your policy on this occasion. I apologise for any inconvenience caused. Steve

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Trusted Customer

8 years ago

Date of purchase: 02/27/2017

fantastic services very helpful

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Trusted Customer

8 years ago

Date of purchase: 01/10/2017

Didn't need to use my insurance policy for any damages. Was disappointed that I couldn't…

Didn't need to use my insurance policy for any damages. Was disappointed that I couldn't insure my CANON 70D camera nor IPhone 7 with you.... last year I wanted to insure my canon and a MacBook Pro...

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gadgetbuddy

8 years ago

Thank you for your comments. I will be contacting you directly to respond to your feedback. Kind regards, Charles

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Trusted Customer

8 years ago

Date of purchase: 01/09/2017

Seemed ok but you never really know until you need to make a claim!!

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Trusted Customer

8 years ago

Date of purchase: 12/28/2016

The price for my ipad cover was great although I had to ask for the…

The price for my ipad cover was great although I had to ask for the multi device discount that was shown clearly on the website but the agent did not know about and had to put me on hold while she...

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Trusted Customer

8 years ago

Date of purchase: 12/07/2016

Excellent service

Trusted Customer

8 years ago

Great to have phone insured and gadget buddy the best

gadgetbuddy

8 years ago

Thank you for saying that Gadget Buddy are the best Janet! Steve

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Trusted Customer

8 years ago

Date of purchase: 11/30/2016

Straight forward process

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About gadgetbuddy

gadgetbuddy.com represents the very latest in specialist insurance innovation and has been designed to meet the needs of today’s gadget loving users. The product uniquely allows users to choose the cover levels they need for each of their gadgets, reflecting the way in which they are used at home and away. This approach also offers value for money with users only paying for the level of cover they need with our unique cover options. Our specialist cover extends to a number of gadgets and, significantly, offers options to cover against loss for iPads and laptops which some gadget insurers don’t.

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44 (0) 7740 828340 or Mike Dear 01293 652 849

3rd Floor, Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ, West Sussex, RH10 1DQ, United Kingdom

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