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gadgetbuddy Reviews | Customer Service Reviews for https://www.feefo.com/reviews/gadget-buddy | Feefo

Displaying all 1,290 reviews

Trusted Customer

13 years ago

Date of purchase: 04/12/2012

Straight forward no fuzz

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Trusted Customer

13 years ago

Date of purchase: 05/24/2012

It was very quick and easy to set up the insurance , but just not…

It was very quick and easy to set up the insurance , but just not sure who to contact in the event of a claim as no paperwork has come through with any details etc ... Need to follow this up ......

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Trusted Customer

13 years ago

Date of purchase: 06/13/2012

Best deal out there (and believe me, I've looked everywhere).

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Trusted Customer

13 years ago

Date of purchase: 06/18/2012

This survey is pointless. How can I possibly rate a company and its service when…

This survey is pointless. How can I possibly rate a company and its service when I have not had the time nor reason to use it yet?? I took out insurance on my Android phone just a few weeks ago and...

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Trusted Customer

13 years ago

Any business can be very good at TAKING in money from customers and I bet there will be very few problems in making a payment or setting up a DD.... the test is in the service when it is required...

gadgetbuddy

13 years ago

We welcome any feedback on our products and services, good or bad, as this gives us the opportunity to continually improve. However, we do recognise that some may not think it appropriate. It is not obligatory to take part but thank you for your contribution. Beverley

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Trusted Customer

13 years ago

Date of purchase: 06/03/2012

I wish I had chosen another company to insure my ipad with. The communications were awful,…

I wish I had chosen another company to insure my ipad with. The communications were awful, and the time taken to return and repair my ipad was totally unacceptable. Will NOT be recommending or...

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Trusted Customer

13 years ago

I wish I had chosen another company to insure my ipad with. The communications were awful, and the time taken to return and repair my ipad was totally unacceptable. Will NOT be recommending or renewing next year. Very disappointed indeed.

gadgetbuddy

13 years ago

We are very sorry that your experience has been disappointing. However, all feedback is welcome and valuable to us so that we can improve in the future. We would welcome the opportunity to hear about your issues and discuss these further with you if you would like to contact us on 0800 0912830. Beverley

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Trusted Customer

13 years ago

Date of purchase: 05/11/2012

No confirm email sent

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Trusted Customer

13 years ago

Date of purchase: 06/10/2012

Very good

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Trusted Customer

13 years ago

Date of purchase: 05/15/2012

.....

gadgetbuddy

13 years ago

We are sorry that you feel we deserve a negative feedback but your commentary has left us wondering how we can learn and improve our service? If you are willing to explain, we'd be very keen to listen. Please contact us on 0800 091 2830. We look forward to hearing from you. Beverley

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Trusted Customer

13 years ago

Date of purchase: 05/21/2012

Sir/Madam What I feel I am giving you feedback . The insurance company who is working behalf…

Sir/Madam What I feel I am giving you feedback . The insurance company who is working behalf of you , how they provide service I am not happy · I claim my gadget on 22nd of June but still the...

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gadgetbuddy

13 years ago

Thank you for your feedback. I can confirm that the claims handler undertake to assess all claims within 48 hours of receiving all the information requested. Please ensure that you have provided the required information and contact us if require further assistance on 0800 091 2830. Beverley

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Trusted Customer

13 years ago

Date of purchase: 06/12/2012

Haven't madde a claim yet but so far so good

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About gadgetbuddy

gadgetbuddy.com represents the very latest in specialist insurance innovation and has been designed to meet the needs of today’s gadget loving users. The product uniquely allows users to choose the cover levels they need for each of their gadgets, reflecting the way in which they are used at home and away. This approach also offers value for money with users only paying for the level of cover they need with our unique cover options. Our specialist cover extends to a number of gadgets and, significantly, offers options to cover against loss for iPads and laptops which some gadget insurers don’t.

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44 (0) 7740 828340 or Mike Dear 01293 652 849

3rd Floor, Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ, West Sussex, RH10 1DQ, United Kingdom

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