The delivery time is a bit slow as I pre-ordered these items ready for release on the Friday however I didn't receive them until the following Wednesday.
Very late posting and agent was very abrupt when I queried. They stacked their website with single cards and were 4 days late shipping my order out. For a supposedly top store I would have thought...
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Andy
Chaos Cards
4 years ago
Thank you for taking your time to leave a review, we appreciate all feedback especially with regards to new releases. We are sorry to hear that you feel this way regarding your order. There are lots of different teams within Chaos Cards including a team dedicated to listing single cards, this is a different team to the team that handles sending out orders.
We made sure there were extra staff available to make sure as many orders as possible arrived within their delivery time frame - the shipping method you had selected was a 2-5 day service. We are sorry that your order arrived later than you expected but we do hope you will consider shopping with us in future.
We are sorry that your order is not with you yet.
Unfortunately there are delays at the moment due to additional checks in customs because of Brexit.
Hopefully the order will be with you as soon as possible and we hope any further delays are minimal.
Product reviews
Date of purchase: 09/23/2021
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Pétur Snorri Pétursson
Feefo Verified
4 years ago
What Pétur Snorri Pétursson said about Chaos Cards:
Been buying from Chaoscards for a long time now, and they have always been top tier service.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.