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Freedom Insurance Services Ltd Reviews

Displaying all 3,275 reviews

Trusted Customer

Feefo Verified

1 year ago

When you get older you need to add travel ins into holiday budget.

Debbie was very helpful on the telephone although I felt overwhelmed with so many questions. We got there in the end though. I hate to think what an annual insurance will cost ! When it cost £85 for...

Rosie

Freedom Insurance Services Ltd

1 year ago

Hi, Thank you for your review! We’re glad Debbie could help guide you through everything, even if it felt a bit overwhelming at times. Travel insurance can be a bit of a shock when costs add up, but we’re happy we could get you covered for your holiday. Fingers crossed for many more adventures ahead! Safe travels, Rosie

Neville

Feefo Verified

1 year ago

Trusted Customer

Feefo Verified

1 year ago

Easy booking

Agent was very helpful, polite and made time to answer my questions. He made the whole experience easy and worry free.

Rosie

Freedom Insurance Services Ltd

1 year ago

Hi, Thank you for your review! We’re glad our agent made the process smooth and worry-free. We look forward to assisting you again in the future. Best wishes, Rosie

Christine

Feefo Verified

Todmorden

1 year ago

What Christine said about Freedom Insurance Services Ltd:

debbie was very helpful in customer service, re choices etc

Rosie

Freedom Insurance Services Ltd

1 year ago

Hi Christine, Thank you for your feedback! We’re pleased to hear that Debbie was able to assist you. We’ll be sure to pass along your appreciation to her! Best wishes, Rosie

Philip

Feefo Verified

Uckfield

1 year ago

What Philip said about Freedom Insurance Services Ltd:

range of cover at good price.

Easy to use website. A range of products available for my medical requirements. Happy with the cost.

Reece

Freedom Insurance Services Ltd

1 year ago

Good morning Philip, Thank you for leaving us a five star review, we really appreciate your feedback on our site and available options. Best wishes, Reece

Patricia

Feefo Verified

1 year ago

What Patricia said about Freedom Insurance Services Ltd:

Philippines holiday

Andre was very helpful I have used the service before that's why I have used the service again

Reece

Freedom Insurance Services Ltd

1 year ago

Good morning Patricia, Thank you for leaving us a five star review, and for your kind words about Andre - I'll be sure to pass those on. Have a lovely trip. Best wishes, Reece

Kelly

Feefo Verified

London

1 year ago

What Kelly said about Freedom Insurance Services Ltd:

Cover is there when you need it

Call handlers exceptionally helpful. Thank you for the kindness shown.

Janice

Feefo Verified

1 year ago

What Janice said about Freedom Insurance Services Ltd:

Definitely use again

Call agent great Unable to use online payment! Reported it to agent to investigate

Rosie

Freedom Insurance Services Ltd

1 year ago

Hi Janice, Thank you for leaving us 5 stars! We're pleased to hear our agent was able to solve your online payment issue. We look forward to assisting you again! Best wishes, Rosie

Nigel

Feefo Verified

1 year ago

What Nigel said about Freedom Insurance Services Ltd:

Personal Professional Service

I didn’t use the website as I prefer dealing with a “real person” who as previously (returning customer) was helpful, efficient, friendly and offered me a choice of cover which suited our needs.

Rosie

Freedom Insurance Services Ltd

1 year ago

Hi Nigel, Thank you for coming back to us! We’re so pleased you enjoyed the personal service again and found the right cover to suit your needs. We’ll be happy to help anytime! Safe travels, Rosie

gillian

Feefo Verified

county durham

1 year ago

What gillian said about Freedom Insurance Services Ltd:

very easy and straightforward to do online

i got holiday travel insurance online. very easy and straightforward. very reasonable price included medical cover with pre existing medical conditions.

Rosie

Freedom Insurance Services Ltd

1 year ago

Hi Gillian, Thanks for sharing your experience! We’re so pleased you found the process straightforward and that the cover met your needs at a good price. Have a great trip! Best wishes, Rosie

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