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Francis & Gaye Jewellers Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

622

30

7

3

7

669

ratings over the past year

Displaying all 6,580 reviews
TC
Trusted Customer
8 years ago
Date of purchase: 09/07/2016
What Trusted Customer said about Francis & Gaye Jewellers:
ran by monkeys?
Ordered a Carvelle Ladies watch and recieved a COMPLETELY different watch - no i must pay extra to return. never again!!
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Darren
Francis & Gaye Jewellers
8 years ago
Dear Marie,
We apologise for the error however it seems after we investigated that the watch was labelled incorrectly in our warehouse. We agree this should have been checked before despatch and we are sorry for this error. As communicated to you via email we offered to cover the cost of return and this was actioned along with a full refund. We replied to all emails promptly and in our eyes did all we can to rectify the issue. If you would like to discuss this further please contact us on 02476 520040.
Kind regards
Lee
E-Commerce Manager
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Trusted Customer
Lincoln
8 years ago
Date of purchase: 09/08/2016
What Trusted Customer said about Francis & Gaye Jewellers:
Good overall
Good communication fast delivery
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Trusted Customer
8 years ago
Date of purchase: 09/07/2016
Excellent service
Excellent service, item received in timely manner and well packed.
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Trusted Customer
Bucks
8 years ago
Date of purchase: 08/28/2016
What Trusted Customer said about Francis & Gaye Jewellers:
Easily found item on website, order processed seamlessly and received when advised.
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Trusted Customer
8 years ago
Date of purchase: 09/07/2016
I would recommend this jewler for any future purchases
Comparative to lower prices, fast and professional service.
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Trusted Customer
Jersey
8 years ago
Date of purchase: 09/07/2016
What Trusted Customer said about Francis & Gaye Jewellers:
Excellent!
Excellent service, quick delivery, good price and perfect product. Thank you
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Trusted Customer
east kilbride
8 years ago
Date of purchase: 09/07/2016
What Trusted Customer said about Francis & Gaye Jewellers:
Prompt and professional
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Trusted Customer
Newcastle
8 years ago
Date of purchase: 09/06/2016
What Trusted Customer said about Francis & Gaye Jewellers:
Excellent
Excellent price & quick delivery very impressed
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Trusted Customer
Scotland
8 years ago
Date of purchase: 09/06/2016
What Trusted Customer said about Francis & Gaye Jewellers:
Excellent service, great prices
A Great quick and easy service to use and my product was a great price in comparison to other retailers without compromise in quality
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Trusted Customer
8 years ago
Date of purchase: 08/31/2016
What Trusted Customer said about Francis & Gaye Jewellers:
Great online experience
fast delivery and well packaged. Clearly laid out advert for the product which gave me a good indication of its quality. Great price too. My dad will be happy with his present I'm sure!
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About Francis & Gaye Jewellers
Francis & Gaye Jewellers are proud to be an official High Street Jewellers offering exceptional service with stores located in Coventry and Loughborough. We specialize in fine Jewellery and Swiss watches from some of the most respected brands available today including TAG Heuer, Bell & Ross, Gucci, Longines, Rado and Oris to name a few. Our staff are highly trained and knowledgeable and are available by email or phone should you need to talk to us. Shop with confidence, we offer: Free UK delivery on orders over £75.00, up to 30 day returns, 0% finance plans on products/orders over £275.00 (Unless item is marked as on sale - red price), all items arrive with an official manufacturer’s warranty and packaging. We can also offer a Gift Wrap service, watch bracelet re-sizing service and many more services in-store. For full details please read our 'About Us' page.
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Francis & Gaye Jewellers, 18, 1st Floor, Coventry, West Midlands, CV1 1QX, United Kingdom
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About Francis & Gaye Jewellers
Francis & Gaye Jewellers are proud to be an official High Street Jewellers offering exceptional service with stores located in Coventry and Loughborough. We specialize in fine Jewellery and Swiss watches from some of the most respected brands available today including TAG Heuer, Bell & Ross, Gucci, Longines, Rado and Oris to name a few. Our staff are highly trained and knowledgeable and are available by email or phone should you need to talk to us. Shop with confidence, we offer: Free UK delivery on orders over £75.00, up to 30 day returns, 0% finance plans on products/orders over £275.00 (Unless item is marked as on sale - red price), all items arrive with an official manufacturer’s warranty and packaging. We can also offer a Gift Wrap service, watch bracelet re-sizing service and many more services in-store. For full details please read our 'About Us' page.