How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

forward2me Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,904 reviews

Trusted Customer

Feefo Verified

14 years ago

fuss free, trouble free transaction with zero additional interaction/queries required - this is how it…

fuss free, trouble free transaction with zero additional interaction/queries required - this is how it should be - where the service provided is good enough to be "invisible".

forward2me

14 years ago

Thank you for your kind comments. Don't forget to 'like' our photo on Facebook to have the chance of winning a kindle throughout the month of May. Have a great weekend. Michelle

Trusted Customer

Feefo Verified

14 years ago

Really pleased with the service and prices. Very friendly and helpful staff. Such a pleasure…

Really pleased with the service and prices. Very friendly and helpful staff. Such a pleasure to deal with. Thanks for your service, your'e the best!

forward2me

14 years ago

Thank you for your kind comments - don't forget to 'like' our picture on Facebook to have the chance of winning a kindle in our May Madness draw. Thanks, Janet

Trusted Customer

Feefo Verified

14 years ago

always prompt, helpful and most of all friendly!I keep going back again and again...

forward2me

14 years ago

Thank you for taking the time to respond - your feedback is important to us. Have a good day. Janet

Trusted Customer

Feefo Verified

14 years ago

Would def use it again! At first I was very worried but when I received…

Would def use it again! At first I was very worried but when I received the items they were packed very carefully and they arrived very quickly! the charge was normal and I recommend it to everyone!

forward2me

14 years ago

We're very pleased that you gained confidence in us and are happy with our service. Thanks for your feedback. James

Trusted Customer

Feefo Verified

14 years ago

it is abit expensive but service is good. You will be receiving another parcel for…

it is abit expensive but service is good. You will be receiving another parcel for me from JMLDirect. Hope to hear from you soon

forward2me

14 years ago

We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition. If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. Thank you for your feedback. James

Trusted Customer

Feefo Verified

14 years ago

Best service ever!!! ;-) ;-D

forward2me

14 years ago

Thank you for your kind comments - we look forward to receiving future parcels for you. James

Trusted Customer

Feefo Verified

14 years ago

very fast and useful, but also expensive

forward2me

14 years ago

Thank you for your comments. We are offering a premium, door to door, tracked service with fast transit times to maintain the quality service our customers, like yourself expect. James

Trusted Customer

Feefo Verified

14 years ago

I do not use this service very often, however when I do I am always impressed!! Items…

I do not use this service very often, however when I do I am always impressed!! Items have always been delivered the following day. Simply an impeccable service! Highly Reliable and Highly...

forward2me

14 years ago

Thanks for your feedback, it is very important to us. We look forward to receieving further parcels for you in the future. James

Trusted Customer

Feefo Verified

14 years ago

Great, fast, simple

forward2me

14 years ago

Thanks for taking the time to feed back to us, we appreciate your kind comments. James

Trusted Customer

Feefo Verified

14 years ago

they have always been good in taking care of everthing customers tell them, and they…

they have always been good in taking care of everthing customers tell them, and they makes sure you always sits back with a good feeling about them:)

forward2me

14 years ago

Thanks for taking the time to feed back to us, it's very much appreciated. James

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo