How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

forward2me Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,904 reviews

Trusted Customer

Feefo Verified

14 years ago

Price was close to the one they promissed beforehand. Goods were delivered on time and…

Price was close to the one they promissed beforehand. Goods were delivered on time and in perfect condition.

forward2me

14 years ago

Great to hear that you are happy with our services - thanks you for taking the time to leave feedback, its important to us. Kind Regards, James

Trusted Customer

Feefo Verified

14 years ago

Recently I did need your service in packing and sending me clocks to my Malta…

Recently I did need your service in packing and sending me clocks to my Malta Address and the service was fast and packed in a very professional way. Thanks.

forward2me

14 years ago

Thank you for your comments - your feedback is important to us. Kind Regards, Janet.

Trusted Customer

Feefo Verified

14 years ago

the services was fast, and all items were recived in very good condtion. very well…

the services was fast, and all items were recived in very good condtion. very well packed. thanks for the service hope to use it again in the future.

forward2me

14 years ago

Many thanks for your kind comments, your feedback is important to us. We look forward to processing future packages for you. Kind Regards, Janet.

Trusted Customer

Feefo Verified

14 years ago

easy to use definitely would use again

forward2me

14 years ago

Thanks - we look forward to receiving more parcels for you. Kind Regards, Janet.

Trusted Customer

Feefo Verified

14 years ago

Awesome service, would love cheaper p&p rate.

forward2me

14 years ago

Thanks! Contact us through the website and we're more than happy to look at other options for you. Kind Regards, Janet.

Trusted Customer

Feefo Verified

14 years ago

Excellent service every time in comunication, delivery, shopping,...everything!

forward2me

14 years ago

Many thanks for your kind comments - your feedback is important to us. Kind Regards, Janet.

Trusted Customer

Feefo Verified

14 years ago

I have my goods delivered as requested. I am happy with the service!

forward2me

14 years ago

Many thanks for taking the time to leave your feedback. We look forward to shipping future parcels for you. Kind Regards, Janet.

Trusted Customer

Feefo Verified

14 years ago

I am quite an old customer and have shipped many an item through your service Whilst I…

I am quite an old customer and have shipped many an item through your service Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels...

forward2me

14 years ago

Thank you for your comments - your feedback is important to us. The web based functionality which is developing over time is aimed at making things more efficient and easier for you our customers. We still offer the personal service through e-mail and are more than happy to accommodate any special requests for shipments/service etc. Please contact us through the website for your next shipment and we'll ensure that a note is applied to your account. Hope this all helps and we hope you will continue to use our services. Kind Regards, Janet.

Trusted Customer

14 years ago

It appears that the personal e-mail service is still available and I must say that this has always been superb !! I thoroughly recommend this service. I am a frequent user and if you have the fortune of dealing with Mr Janet Grundy then all the more rest assured that you will get an efficient and personalised service.

forward2me

14 years ago

Thank you :0) Janet.

Trusted Customer

Feefo Verified

14 years ago

Fast and clearly communications. Very kind employees. Fast shipping. Shipping rates should be cheaper (or…

Fast and clearly communications. Very kind employees. Fast shipping. Shipping rates should be cheaper (or you can add Royal Air Mail International Signed for service) but I'm a very satisfied...

forward2me

14 years ago

Thank you for your kind comments. We do provide the personal shopper service through e-mail at the moment but will be going live with this service on the website in the next month. Please contact us through the 'contact us' tab on the website and we'll be able to process this for you. Kind Regards, Janet.

Trusted Customer

Feefo Verified

14 years ago

The consignment arrived in Cyprus quickly and appears to be undamaged. I have not yet…

The consignment arrived in Cyprus quickly and appears to be undamaged. I have not yet had the opportunity to connect the water heater to confirm that it is in working order, but all indications are...

forward2me

14 years ago

Great to hear that you've received your package and are happy with our services. Have a great weekend. Kind Regards, Janet.

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo