How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Forest Holidays Reviews

https://www.forestholidays.co.uk

EXCELLENT

Service

4.6

/5

5

4

3

2

1

302

48

19

6

9

384

ratings over the past year

Displaying all 5,483 reviews

MW

Mark Woods

Feefo Verified

GBR

4 days ago

What Mark Woods said about Forest Holidays:

Looking tatty!

Tried to make the best of what was available. Polite, helpful.

0

Trusted Customer

Feefo Verified

4 days ago

Noisy, car damaging road, on a flight path.

The staff on a while where great.

0

Trusted Customer

Feefo Verified

4 days ago

Not good

The service was not existent. No response to emails, couldn't call at weekends or bank holidays and the receptionist who checked us in was also not helpful

0

Trusted Customer

Feefo Verified

2 months ago

Worst customer service I have come across

None

11

GW

Genna Witham

Feefo Verified

GBR

4 months ago

What Genna Witham said about Forest Holidays:

5 stars

Everyone that we saw or spoke to were super friendly and cheerful. Can not fault

6

MR

Mark Richardson

Feefo Verified

4 months ago

4

BA

Barrie

Feefo Verified

GBR

5 months ago

What Barrie said about Forest Holidays:

A wonderful and inspiring visit the Forest of Dean site, return

Food in the retreat after we’d taken part in the quiz. Hot, tasty and well-served.

2

TC

Trusted Customer

Feefo Verified

GBR

5 months ago

What Trusted Customer said about Forest Holidays:

Relaxing and luxurious

Staff attentive and professional

6

Trusted Customer

Feefo Verified

5 months ago

4

Trusted Customer

Feefo Verified

5 months ago

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo