How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Forest Holidays Reviews

https://www.forestholidays.co.uk

EXCELLENT

Service

4.5

/5

5

4

3

2

1

340

42

27

17

24

450

ratings over the past year

Displaying all 5,710 reviews

Trusted Customer

Feefo Verified

1 month ago

Definitely go again....

Friendly, helpful staff

0

Trusted Customer

Feefo Verified

1 month ago

Lovely relaxing family break in nature

Staff responded promptly to queries and problems.

0

SS

Sandra Sewell

Feefo Verified

GBR

1 month ago

What Sandra Sewell said about Forest Holidays:

The best Holiday ever

Customer service we received at both parks that we’ve been to have been nothing short of incredible. We have been made to feel very very welcome and nothing is ever too much trouble.

0

Trusted Customer

Feefo Verified

1 month ago

Were already booked for 2027

The staff made sure you were welcome and always seemed to be happy and enjoying their work and made you feel that they were there to support your holiday. We had a small problem with the cabin and...

0

Trusted Customer

Feefo Verified

1 month ago

Revisited and much improved!

Generally strong service, nothing much to report here which is as it should be.

0

LL

Lois Le Lion

Feefo Verified

GBR

1 month ago

What Lois Le Lion said about Forest Holidays:

Bliss

The minor issue we had was resolved swiftly and efficiently. Café staff lovely and delivered excellent food

0

Trusted Customer

Feefo Verified

1 month ago

Relaxing

Staff are great

0

Trusted Customer

Feefo Verified

1 month ago

The cafe /resturant/bar closed at 8pm. Nothing else to do

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo