How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Forest Holidays Reviews

https://www.forestholidays.co.uk

EXCELLENT

Service

4.6

/5

5

4

3

2

1

301

48

19

7

9

384

ratings over the past year

Displaying all 5,484 reviews

Trusted Customer

Feefo Verified

1 hour ago

Cabin ok, fixture/fittings tired, decking had brambles/thistle through it

Hot tub daily checks were done by 10.30am each day, so we had more opportunity to use it.

0

Trusted Customer

Feefo Verified

1 day ago

Beautiful location, friendly staff, but tired and better training needed

Not a great start. I preordered a keg of beer to be in my room. When I arrived after an 8 hour drive I was told that it was a supplier issue and they don’t have any. I wasn’t offered an alternative...

0

JR

Julie Rossiter

Feefo Verified

GBR

3 days ago

What Julie Rossiter said about Forest Holidays:

everyone was very aproachable and friendly

0

Trusted Customer

Feefo Verified

3 days ago

Good

Friendliness of the on sight staff

0

Trusted Customer

Feefo Verified

4 days ago

Had a spa . Takeaway service

0

Trusted Customer

Feefo Verified

5 days ago

0

EG

Ellalyn Godfrey

Feefo Verified

GBR

5 days ago

What Ellalyn Godfrey said about Forest Holidays:

Not a positive experience, very expensive and not worth the money.

Nothing... the serv9ce was very poor and some staff were very indifferent to requests. A few however were eccellent

0

Trusted Customer

Feefo Verified

5 days ago

Charming Cropton

All of it from meet and greet, restaurant, shop, cleaning team, maintenance team. All friendly nothing was too much trouble, all took pride in their work and it showed.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo