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Forbes Rentals Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,556 reviews

Mr Derek Ayriss

Feefo Verified

Irthlingborough,Northamptonshire

4 years ago

What Mr Derek Ayriss said about Forbes Rentals:

The service was very good,The scooter is great.It is so nice to finally getting out and about again.

Date of purchase: 08/04/2021

Trusted Customer

Feefo Verified

4 years ago

This company's greatest asset are its personnel. Cpy of choice for 30 yrs!

The two installers, Phil and Dave were courteous and very helpful in explaining the the technology behind the TV sets. We have been using this company since 1993 and it is because your employees and...

Product reviews

Date of purchase: 08/26/2021

Mr Joff Leader

Feefo Verified

4 years ago

What Mr Joff Leader said about Forbes Rentals:

Impeccable customer service.

Forbes as a company, and Diane in particular, have really gone above and beyond to make us feel like, not just valued, but positively treasured customers. The appliances are top quality, the pricing...

Product reviews

Date of purchase: 08/03/2021

Mrs Tracey Spencer

Feefo Verified

4 years ago

What Mrs Tracey Spencer said about Forbes Rentals:

Absolutely brilliant service

Brilliant service

Date of purchase: 08/03/2021

Trusted Customer

Feefo Verified

4 years ago

Negotiated price on new tv to my satisfaction.Arranged convenient delivery date. Installed with no issue and adhered to COVID regulations.

Product reviews

Date of purchase: 08/03/2021

Trusted Customer

Feefo Verified

4 years ago

I’ve been a customer of Forbes for approximately 20 years and I have always received fantastic customer service from them during that time. Phone calls have always been answered after a couple of...

Alkas

Forbes Rentals

4 years ago

Thank you so much for your lovely feedback. We are delighted that you are happy with recent visit and colleagues that handled your enquiry involving washing machine. I have passed on your feedback to relevant manager for installers and my team member. At Forbes Rentals we strive to achieve the best in customer service. Using your valuable feedback we will continue to find ways to improve product and services. If you need any assistance please feel free to contact us assuring you of our best attention at all times. Alkas, Customer Care Manage

Date of purchase: 08/02/2021

Miss Louise Daly

Feefo Verified

5 years ago

What Miss Louise Daly said about Forbes Rentals:

Very professional both in the phone and the delivery guys. Quick delivery. Not had to use service yet so if I do fingers x it is the same excellent service

Product reviews

Date of purchase: 08/02/2021

Lindsey

Feefo Verified

Ashford kent

5 years ago

What Lindsey said about Forbes Rentals:

Fantastic

Fantastic company great communication both delivery drivers wore gloves and mask and kept their distant. Very polite and organised. Asked me where I wanted my product set it all up even connecting...

Alkas

Forbes Rentals

4 years ago

Thank you for your valuable feedback. I am glad to see my colleagues delivered the TV as expected and you are happy. I will pass on your feedback to relevant colleagues and their managers. Please do feel free to contact us if you have any queries assuring you of our best attention at all times. Customer Care Manager

Product reviews

Date of purchase: 08/02/2021

Mrs Susan Symmonds

Feefo Verified

5 years ago

What Mrs Susan Symmonds said about Forbes Rentals:

After delivery my Washing Machine on several occasions had to be put on a separate spin due to the cycle not completed. Then I had a E18 error which after looking on line stated a blockage, when I...

Alkas

Forbes Rentals

5 years ago

Thank you for your time and feedback. At Forbes we highly value your feedback and take quality very seriously. As discussed on 7th of Aug all our quality refurbished appliances go through several stages of cleaning that includes sanitisation, boil washing then replacing any worn parts and safety testing before packaging. Apologies about misunderstanding when my colleague contacted you to collect feedback and explained that we leave out the filter. She meant to say filters caps are left to one side for airing process. Apologies for any inconvenience caused by this. I am glad both appliance are working well to your expectations. I have passed on your feedback to our service team to ensure we can improve services provided to you. I have also arranged rental credit to your accounts as a gesture of goodwill. Please fee to contact me should you have any further queries assuring you of our best attention at all times. Yours sincerely. Alkas

Product reviews

Date of purchase: 06/15/2021

Trusted Customer

Feefo Verified

5 years ago

They came when arranged, were polite, helpful, and expeditious, and removed surplus packaging and superseded equipment

Product reviews

Date of purchase: 07/16/2021

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Forbes Rentals Reviews

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Bosch 7Kg 1200 Spin Washing MachineMore reviews of this product (5)View product websiteOk machine for the price.

Samsung 49″ 4K UHD Smart LED TVMore reviews of this product (8)View product websiteFantastic company great communication both delivery drivers wore gloves and mask and kept their distant. Very polite and organised. Asked me where I wanted my product set it all up even connecting...Read more

Bosch 8Kg 1400 Spin Washing MachineMore reviews of this product (4)View product websiteI have had the same make and model which I find reliable.

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