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Footman James Reviews | Customer Service Reviews for https://www.feefo.com/reviews/footman-james | Feefo

36,644 out of 36,640 reviews

Trusted Customer

11 years ago

Date of purchase: 02/07/2014

It is a good price and staff who will talk to you not at you

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Trusted Customer

11 years ago

Date of purchase: 01/13/2014

No problems in twenty years of custom

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Trusted Customer

11 years ago

Date of purchase: 02/01/2014

Always helpful, knowledgeable and friendly staff. Get a good deal on my MX5, its a…

Always helpful, knowledgeable and friendly staff. Get a good deal on my MX5, its a pity I can't cover more vehicles with them.

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Trusted Customer

11 years ago

Date of purchase: 01/25/2014

The adviser I spoke to was able to renew cover in spite of the fact…

The adviser I spoke to was able to renew cover in spite of the fact that circumstances prevented me gIving the vehicle mileage at the time, which they normally require. I thought this showed...

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Footman James

11 years ago

Many thanks for taking the time to leave feedback. We are really pleased to hear that we were able to renew cover for you.

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Trusted Customer

11 years ago

Date of purchase: 02/10/2014

Excellent service, especially understanding when there was a delay in responding. Highly recommended.

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Trusted Customer

11 years ago

Date of purchase: 01/06/2014

I have used Footman James for about 5 years & generally I have found there service…

I have used Footman James for about 5 years & generally I have found there service to be very good. Lets hope that it stays like that under their new branding. Yours sincerely Fred Davies.

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Trusted Customer

11 years ago

Date of purchase: 01/20/2014

Increased premium, increased excess, devalued vehicle I will be going elsewhere in future.

Footman James

11 years ago

We’re very sorry to hear this experience with Footman James was not up to the standard you have come to expect. We’ll be in contact with you shortly to discuss this further with you.

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Trusted Customer

11 years ago

Date of purchase: 02/20/2014

The only thing I don`t like about Footman James is that stupidly long introduction the…

The only thing I don`t like about Footman James is that stupidly long introduction the MD does just before he finally puts you through!!!! what a ****!!

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Trusted Customer

11 years ago

Date of purchase: 02/16/2014

Find the owner 'spiel' before you are put through to an adviser a necessary bore…

Find the owner 'spiel' before you are put through to an adviser a necessary bore but once connected have found the staff very helpful.

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Trusted Customer

11 years ago

Date of purchase: 01/04/2014

Advised me of cheaper quotation than my existing policy. There was a minor error on…

Advised me of cheaper quotation than my existing policy. There was a minor error on the certificate when it arrived, but this was corrected expeditiously.

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About Footman James

At Footman James we have been arranging classic car insurance and vintage car insurance for over 35 years and have a proud heritage based on successful relationships with vintage and classic vehicle enthusiasts and clubs: providing specialist insurance for owners, collectors and professionals in a competitive market.

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0330 029 0557

Waterfront Business Park, First Floor, Unit 7, Waterfront Way, Brierley Hill, West Midlands, DY5 1LX, United Kingdom