Good service and performance until the ground staff at the Isle of Man took over an hour to deliver luggage upon our return. The contract staff were the source of the blame but lack of joined up...
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Gina
FlyDirect
1 year ago
Thank you for your feedback, we are sorry to hear that the ground crew at Isle of Man airport took a long time with your baggage, we will note this and speak with them. We have also noted your comments regarding the hotel and will review this further with them and the customers service team. We hope that you choose to FlyDirect on a future trip.
Thank you for your review, it sounds like you had a great time exploring the beautiful Costa del Sol and we hope you choose to FlyDirect on another occasion.
Thank you for your positive feedback, it is great to hear that our clients based in the Isle of Man are enjoying the convenience of the FlyDirect flights and holidays and we look forward to welcoming you on-board a future trip!
Date of purchase: 10/27/2024
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Captain & Mrs Brian Nibbs
Feefo Verified
St Clement, Jersey C I
1 year ago
What Captain & Mrs Brian Nibbs said about FlyDirect:
Good overall. At the check in, Jersey, it took 25 mins to check in the first of three wheelchair passengers, so the second check in bore the weight, not helped by an alarm when all had to exit etc....
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Gina
FlyDirect
1 year ago
Thank you for your extensive feedback, I have noted all of your comments regarding the food choices and the food temperatures you experienced at the hotel and will pass this onto them for review. We do hope that your experiences on this trip doesn't impact your future choices about a holiday with us at FlyDirect!
Information arrived in a timely manner. Pick up times at the end of the holiday were avvia website link.
Gina
FlyDirect
1 year ago
Thank you for your feedback, we are glad to hear that the level of communication from FlyDirect with the clients is well received and we hope to see you on a future flight or holiday soon.
Thank you for your 5-star review, it is great to hear that clients are enjoying the direct flights to the Costa del Sol and we look forward to welcoming you on-board your next FlyDirect adventure.
Thank you for your review, it is nice to hear that you enjoyed your time in the Costa del Sol and we look forward to welcoming you back on a future FlyDirect trip
Direct flight was amazing - a lot less stressful way to travel
Product reviews
Gina
FlyDirect
1 year ago
Thank you for your feedback, we are glad that you enjoyed the FlyDirect flights to Malaga. We apologise that the ground staff in the IOM kept you waiting for your bags, we will pass on your suggestions and comments
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.