How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,282 reviews

Mrs A Singh

Feefo Verified

jersey

1 year ago

What Mrs A Singh said about FlyDirect:

Direct to malaga

great service

Product reviews

Date of purchase: 05/03/2025

Mr L Allen

Feefo Verified

1 year ago

What Mr L Allen said about FlyDirect:

Smooth. No issues.

Gina

FlyDirect

1 year ago

Thank you for your feedback

Product reviews

Date of purchase: 05/03/2025

Mrs S Moore

Feefo Verified

1 year ago

What Mrs S Moore said about FlyDirect:

Convenient

Gina

FlyDirect

1 year ago

Thank you for your review, we hope that we welcome you on-board a future FlyDirect trip soon!

Product reviews

Date of purchase: 04/25/2025

Trusted Customer

Feefo Verified

1 year ago

Beautiful hotel great location

Perfect

Gina

FlyDirect

1 year ago

Thank you for your review, it sounds like you had a wonderful holiday and we hope to welcome you back on a future trip with us at FlyDirect.

Product reviews

Date of purchase: 04/25/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfactory.

Very satisfied.

Gina

FlyDirect

1 year ago

Thank you for your feedback

Product reviews

Date of purchase: 04/18/2025

Trusted Customer

Feefo Verified

1 year ago

Another fabulous holiday at Costa Adeje

Excellent service

Gina

FlyDirect

1 year ago

Thank you for your feedback, it sounds like you have had a wonderful holiday in Tenerife. The fact that this is your 5th stay at Jardines Nivaria, confirms that it is one of our clients favourites! We hope that you travel with us at FlyDirect on a future occasion.

Product reviews

Date of purchase: 04/11/2025

Mr G Clark

Feefo Verified

St Helier

1 year ago

What Mr G Clark said about FlyDirect:

First class travel service.

Excellent from start to finish. Faultless on board service and crew were very helpful to everyone on board. Just a pity that flights can’t be rescheduled time wise as it would be beneficial leaving...

Product reviews

Date of purchase: 03/28/2025

Trusted Customer

Feefo Verified

1 year ago

Travel

Easy and convenient travel.

Gina

FlyDirect

1 year ago

Thank you for your review, it sounds like you had a great holiday in Tenerife and we hope that you choose to FlyDirect on a future trip!

Product reviews

Date of purchase: 04/04/2025

Mr N Barlow

Feefo Verified

Tenerife

1 year ago

What Mr N Barlow said about FlyDirect:

Great Direct Flight Service

Only booked flight, but service was excellent.

Product reviews

Date of purchase: 04/04/2025

Trusted Customer

Feefo Verified

1 year ago

Great travel - hotel could be better

Excellent as always! Timings were great and the hassle free direct flights are perfect. Plenty of room on the plane and Smartwings service was very good.

Gina

FlyDirect

1 year ago

Thank you for sending us your review, I am glad that the service provided by us at FlyDirect along with our trusted partners Smartwings met all expectations. Please be assured that I will pass on your feedback with regards to the hotel that you stayed in to our accommodations team in Tenerife for them to review. We hope that you choose to FlyDirect with us on your next adventure!

Product reviews

Date of purchase: 03/28/2025

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

COSTA DEL SOLMore reviews of this productView product websitewe loved the direct, would love if it was reduced in price as i’m sure if it was a bit cheaper our flight over with smart wings would have been filled as it was only half full!

COSTA DEL SOLMore reviews of this productView product website

Cleopatra Palace HotMore reviews of this productView product website

HG Tenerife SurMore reviews of this productView product websiteLovely hotel stayed in a suite it was beautiful and plenty of space, friendly staff and close to shops and restaurants

Hotel La SiestaMore reviews of this productView product websiteExcellent hotel. I had to complain about my teenager daughter aged 14 being photographed in the pool in her bikini without parental consent by an outsourced photographer and then insist the photo...Read more

Jardines de NivariaMore reviews of this productView product websiteThe room we were allocated at first was not as we had chosen. However the Public Relations Manager, Sonia, was so helpful in moving us to a room which reflected our choice of a garden and pool view....Read more

TENERIFEMore reviews of this productView product websiteFrom booking everything was perfect. Can’t fault the service provided on our flight. Cabin crew looked after everyone on board amicably.

Flamingo Beach MateMore reviews of this productView product websiteGreat, comfortable apartment, easy access to beach, bars and restaurants, Fantastic staff.

TENERIFEMore reviews of this productView product websiteWe had a Flight only package, and it was really good. Very comfortable plane with good service and facilities.

Vincci Seleccion LaMore reviews of this productView product websiteI don’t think it would take too much to raise the level of this hotel to 5*. Position is fine but walking down to the beach was a bit of a hassle having to walk along the top to the roundabout then...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?