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FlyDirect Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

3,108 out of 3,107 reviews

Trusted Customer

Feefo Verified

12 years ago

Due to the times of the flights we only got six full days in resort,…

Due to the times of the flights we only got six full days in resort, not seven.

Product reviews

Date of purchase: 02/01/2014

Trusted Customer

Feefo Verified

12 years ago

Lovely plane/ crew- no complaints with flight element of holiday

Fly Direct

FlyDirect

12 years ago

we are disappointed to note your comments in relation to the Santa P9onsa/Pionero, it has been in our programme for many years and has always proved a popular choice, with many clients returning year after year. To date we have not received any other adverse comments, however we will closely monitor our feedback questionnaires about this property and will review it for 2015. Thank you for taking the time to respond, we take all comments about our service and product very seriously, positive and negative and they are used in the planning of our future programmes. Yours sincerely Celine Bentley Customer Services Manager

Product reviews

Date of purchase: 06/19/2014

Trusted Customer

Feefo Verified

12 years ago

Good service and helpful

Product reviews

Date of purchase: 03/01/2014

Trusted Customer

Feefo Verified

12 years ago

Website could be a bit slicker, but overall everything was fine

Product reviews

Date of purchase: 03/07/2014

Trusted Customer

Feefo Verified

12 years ago

I am behind any company that offers a way of getting off 'The Rock' without having…

I am behind any company that offers a way of getting off 'The Rock' without having to travel to England first! What a pleasure to board a plane and arrive at our destination two hours later!

Product reviews

Date of purchase: 05/15/2014

Trusted Customer

Feefo Verified

12 years ago

I love Fly Direct no hassle, direct to the sun, everything as promised and better!

Product reviews

Date of purchase: 01/11/2014

Trusted Customer

Feefo Verified

12 years ago

good

Product reviews

Date of purchase: 05/27/2014

Trusted Customer

Feefo Verified

12 years ago

very professional

Product reviews

Date of purchase: 10/01/2013

Trusted Customer

Feefo Verified

12 years ago

Booking easy, flights out fine, haven't flown back yet, and hoping we don't have to…

Booking easy, flights out fine, haven't flown back yet, and hoping we don't have to land in Jsy.

Trusted Customer

12 years ago

It has become apparent that there were 8 people, travelling in 4 separate groups to Malaga airport independently. Could you not have thought of contacting us to see if we wanted to transfer to Puerto banus and back to the airport as one transfer to reduce costs?

Fly Direct

FlyDirect

12 years ago

Delighted to hear your flights and overall holiday were enjoyable. It is not Company Policy to offer transfers from Malaga Airport to Marbella as a lot of clients hire a car for the duration or some part of their holiday. next year transfers will be included in the package Yours sincerely Celine Bentley Customer Services Manager

Product reviews

Date of purchase: 08/02/2013

Trusted Customer

Feefo Verified

12 years ago

excellent

Date of purchase: 07/12/2013

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FlyDirect Reviews

HOTEL BON SOLMore reviews of this product (4)View product website

Santa Ponsa PioneroMore reviews of this product (3)View product websiteHotel very tired- rooms small and could hear everything in the next room-buffet ok - had to be up before the birds to get a sunbed which had towels on them sometimes all day with nobody using them-...Read more

Playa EsperanzaMore reviews of this product (1)View product websiteGreat food, friendly staff, room a little disappointing on this visit.

MAJORCAMore reviews of this product (891)View product websiteGood holiday and nice being able to fly direct

Tomir ApartmentsMore reviews of this product (1)View product websiteThe staff are what makes this resort so good. The Entertainment group were so enthusiastic and friendly. The building itself is very shabby and dated. Luckily they have purchased new sunbeds, which...Read more

Astoria PlayaMore reviews of this product (1)View product websiteBest hotel ever! This was our second visit and we will return, they have been warned ;o)

Europe Playa MarinaMore reviews of this product (6)View product websiteTransfer to airport failed to turn, if I had been out of money how would I have got to the airport, you owe me 32.20 euro's

Hotel TorrequebradaMore reviews of this product (1)View product websiteApparently was closing for refurbishment in November-badly needed.Food mediocre and limited choice with poor service

Melia Marbella BanusMore reviews of this product (3)View product websiteHotel needs a little attention in the bedrooms, but overall good stay, beach 2 mins away and we spent our week there, hardly swimming in the hotel pool. Breakfasts were incredible....we ate out every...Read more

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