Cabin service let it down. The delay caused by each customer paying for items was ridiculous. We were next to one last row and were offered nothing worthwhile it had all gone and in any event 15...
Did not reply to my e-mail for further info on Majorca package
Fly Direct
FlyDirect
10 years ago
We have checked through our emails and we do not appear to have received an email from you requesting further information, any time after the date you booked which was the 02 August 2014. We are always happy to give clients who use our website information by email or phone if they call us. We are delighted you enjoyed the holiday and your stay at the Vistamar Hotel.
Yours sincerely
Celine Bentley
Customer Services Manager
Trusted Customer
10 years ago
I requested information from you previous to my booking date by e-mail, not after and did not receive a reply from you. However I then proceeded to book online anyway. I wonder how many potential customers you might loose or have lost due to this!! I would also like to point out that I telephoned on two separate occasions to request information as well, and at both times the phone was not answered.
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Trusted Customer
10 years ago
Date of purchase: 08/05/2014
Very efficient great flight will book again
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Trusted Customer
10 years ago
Date of purchase: 08/04/2014
Overall the service was impressive smooth run holiday.
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Trusted Customer
10 years ago
Date of purchase: 03/23/2014
Everything went tp plan. great to be able to fly direct at a reasonable price.
The service at Jersey was fantastic, as usual, with the flight on time and even arrived early on 13th Aug. However upon arrival at Palma it took 1.5 hours to get the bags as after a lengthy delay the...
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.