How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,285 reviews

Mr B Farrow

Feefo Verified

Ramsey

2 years ago

What Mr B Farrow said about FlyDirect:

Good airline, poor Hotel adjacent Night Club noisy all night to 6.00am.

Flight OK but seating cramped especially row 34 unable to lower seat in any way. Food offered very limited as Partner required Glutton and Dairy free which was not available.

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback. We're sorry to hear that you did not enjoy your hotel, however we make clear on our website that it's in a busy area and close to nightlife. Should you wish to travel with us again in the future, our team will be happy to advise on a more suitable option.

Product reviews

Date of purchase: 02/02/2024

Trusted Customer

Feefo Verified

2 years ago

Good Service

Stress free no hassle no cancelled flights good all round service

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback

Product reviews

Date of purchase: 02/02/2024

Mrs J Allcock

Feefo Verified

Douglas

2 years ago

What Mrs J Allcock said about FlyDirect:

Save time and effort go direct!

Everything from start to finish was excellent,efficient and on time.. the crew were friendly and courteous and I would use it again in a heartbeat. We have timeshare in Tenerife and this works so...

Rebecca Larsson

FlyDirect

2 years ago

Many thanks for the wonderful feedback :D

Product reviews

Date of purchase: 02/02/2024

Mrs C Turner

Feefo Verified

Ramsey

2 years ago

What Mrs C Turner said about FlyDirect:

Excellent!

Not much to say other than the whole experience, from booking to arriving back home, was absolutely first class: flights all on time, great hotel, a lovely in resort rep who was most helpful and...

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for the wonderful feedback! We're thrilled to hear that you had an enjoyable holiday and hope to see you onboard again soon :)

Product reviews

Date of purchase: 02/02/2024

Trusted Customer

Feefo Verified

2 years ago

First Time but not the Last Time

The Fly Direct flight was faultless from start to finish in both directions, everything was clean, on time and above all the service was friendly. The only problem I had was with leg room and an...

Rebecca Larsson

FlyDirect

2 years ago

Thank you for the great feedback! We hope to see you on another direct holiday soon.

Product reviews

Date of purchase: 02/02/2024

Matt

Feefo Verified

Isle of Man

2 years ago

What Matt said about FlyDirect:

The booking process was quick and easy. We were kept up to date with all relevant information and I wouldn't hesitate to use them again. Check-in at the airport was hassle free and being able to...

Product reviews

Date of purchase: 02/02/2024

Trusted Customer

Feefo Verified

2 years ago

Flight was on time, and we loved that it was direct which is great and a lot less stressful!

Product reviews

Date of purchase: 02/02/2024

Trusted Customer

Feefo Verified

2 years ago

Excellent service

Rebecca Larsson

FlyDirect

2 years ago

Many thanks for your feedback.

Date of purchase: 02/02/2024

Trusted Customer

Feefo Verified

2 years ago

Couldn't fault their service.

Product reviews

Date of purchase: 02/02/2024

Trusted Customer

Feefo Verified

2 years ago

Planes were on time, pleasant staff

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback.

Date of purchase: 02/02/2024

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

Sol TenerifeMore reviews of this productView product websiteVery noisy at night due to any adjacent Night Club open and active to 6.00 am every night. Hotel unable to deal with the problem and alternative rooms not available, so necessary to sleep during the...Read more

Tagoro Family & FunMore reviews of this productView product websiteOver all good trip big choose hotels would be nice

TENERIFEMore reviews of this productView product websiteExcellent service and flight times and so convenient for islanders

GF FANABEMore reviews of this productView product websiteA great holiday hotel with very friendly and helpful staff. Any problems or requests you may have are sorted promptly. The restaurant is excellent with plenty of choice for all tastes. Although a bit...Read more

TENERIFEMore reviews of this productView product websiteThe flight was more expensive than I thought it should be, but when you take into account the time you save (especially coming home) and cost of flights on and off the Island plus an overnight stay,...Read more

TENERIFEMore reviews of this productView product websiteAt over £500 per person for the flights is quite expensive, but when you take into consideration no off island flights, no overnight stays, no extra days holiday to take it helps to rationalise the...Read more

Costa Adeje GranMore reviews of this productView product websiteHotel was fab! Loads of activities, plenty of sun loungers, very friendly and helpful staff.

Royal Hideaway CoralMore reviews of this productView product websiteExcellent accommodation and service let disown only by the quality of the awning on the balcony which seemed to let the sun straight through due to the material from which it was manufactured.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?