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FlyDirect Reviews

Displaying all 3,284 reviews

Trusted Customer

Feefo Verified

2 years ago

Long may it continue.

Excellent, comfortable flight, great cabin crew. I hope they continue these direct flights for years to come.

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for the lovely feedback :D

Product reviews

Date of purchase: 03/01/2024

Trusted Customer

Feefo Verified

2 years ago

Very pleasant experience

Everything on time and comfortable

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for the great feedback :)

Product reviews

Date of purchase: 03/01/2024

Trusted Customer

Feefo Verified

2 years ago

Great overall service

The overall service was good,, the check-in staff need to move a little quicker,, and have a dedicated check in for people with disabilities for boarding the plane, there should be three check-in...

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for taking the time to leave us your feedback. The aircraft that is available for us to charter on this route is based in Tenerife, so our operation has to operate Tenerife to Jersey in the morning and then back in the afternoon.

Product reviews

Date of purchase: 03/01/2024

Mr P Edwards

Feefo Verified

Jersey

2 years ago

What Mr P Edwards said about FlyDirect:

Good flight, ground service needs work

The flight itself was good, adequate food on board and friendly cabin crew ( who only arrived at the gate ten minutes before departure!) but the check in process was not good. At TFS, what’s the...

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for taking the time to leave your feedback, which we will pass on to the airports. We are aware of a larger than average amount of airport assistance requests on your return flight, which did slow the process down somewhat.

Product reviews

Date of purchase: 03/01/2024

Mr R Palmer

Feefo Verified

2 years ago

What Mr R Palmer said about FlyDirect:

Excellent

Excellent.

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback :)

Product reviews

Date of purchase: 03/01/2024

Trusted Customer

Feefo Verified

2 years ago

Great for Jersey residents

Everything worked well. Booking was easy. Flight times ok although a later return flight would have been better. Also online checkin for those not taking a large bag. Plane was stuffy and buffet...

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback. We're pleased to hear that you had an enjoyable holiday.

Product reviews

Date of purchase: 03/01/2024

Mrs S Dryden

Feefo Verified

Douglas

2 years ago

What Mrs S Dryden said about FlyDirect:

The whole experience was great especially as I was traveling on my own,

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback. We're pleased that you had an enjoyable holiday.

Product reviews

Date of purchase: 02/02/2024

Trusted Customer

Feefo Verified

2 years ago

Apart from our check in problem everythng went very smoothly

Very easy to book online. However when checking in in Jersey I discovered that we had not been booked extra leg room although I had arranged this by telephone and it showed on our invoice. When I...

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback. We're sorry to hear there was an issue with the seats you had reserved, and our customer service team will make contact with you directly to investigate this further.

Date of purchase: 02/23/2024

Trusted Customer

Feefo Verified

2 years ago

Great to have a direct flight and was on schedule. Transfers worked well. All information emailed through in time.

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your feedback. We're pleased to hear you had an enjoyable holiday.

Product reviews

Date of purchase: 02/23/2024

Trusted Customer

Feefo Verified

2 years ago

I’m Mrs B Palmer not Mr Flight was comfortable on time, pleasant staff a

The service was excellent. Flight exactly on time. Aircraft was clean and staff all pleasant. Most importantly it was DIRECT

Rebecca Larsson

FlyDirect

2 years ago

Many Thanks for your lovely feedback. We're pleased that you enjoyed our direct service and hope to see you on another direct service soon.

Product reviews

Date of purchase: 02/23/2024

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FlyDirect Reviews

TENERIFEMore reviews of this productView product websiteFriendly people, beautiful weather, very clean and safe.

Costa Adeje GranMore reviews of this productView product websiteHotel beautiful. My only concern was that air conditioning ineffective even when attended to by engineer

TENERIFEMore reviews of this productView product websiteThe price was a little high for the flight, but the flight is great as it does cut out Gatwick or Heathrow

Iberostar Grand El MMore reviews of this productView product websiteGreat hotel, excellent room, friendly staff, buffet food could be better. Excellent arrangements in garden for sunning, plenty of space.

TENERIFEMore reviews of this productView product websiteBit expensive but quick and easy

GF ISABELMore reviews of this productView product websiteIt was a 3 star rather than a 4 due to age/standard of bathroom. Evening entertainment poor. Everything else - excellent

TROYAMore reviews of this productView product websiteAlways room for improvement.

Gala HotelMore reviews of this productView product websiteHotel was well situated, luckily only had breakfast which was okay but good have been better

TENERIFEMore reviews of this productView product websiteI would have loved it to be cheaper but at the end of the day it was worth the extra money to fly direct

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