How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,279 reviews

Mr A Rimington

Feefo Verified

GBR

1 month ago

What Mr A Rimington said about FlyDirect:

Great week

Generally very good however very little communication and very little details sent via email on the hotel, trip etc.

Gina

FlyDirect

1 month ago

Thank you for sending us in your feedback, I am sorry to hear that you felt the level of holiday information provided was limited. We do send a pre-departure email 10 days before your trip with a re-cap of important information that is needed, I hope that you received that? Should you wish to suggest any further additions to that information please email the team on marketing@citravelgroup.com. We hope to see you on another trip with FlyDirect in the near future.

Product reviews

Date of purchase: 08/08/2026

Trusted Customer

Feefo Verified

1 month ago

Easy, hassle free

Easy booking. Emails kept one informed for flight times and any changes, early reminders of balance payments due and also this year can book single flights which had been amazing.

Product reviews

Date of purchase: 08/08/2026

Trusted Customer

Feefo Verified

1 month ago

Excellent service

First clasd

Product reviews

Date of purchase: 08/08/2026

Trusted Customer

Feefo Verified

1 month ago

Great service

Gina

FlyDirect

1 month ago

Thank you for your review, we are happy to hear that you enjoyed the service provide and had a great time away with FlyDirect

Product reviews

Date of purchase: 08/08/2026

Miss Sarah Jane Murray

Feefo Verified

JEY

2 months ago

What Miss Sarah Jane Murray said about FlyDirect:

Great fast flights

Great fast flight Perhaps an opportunity to buy drinks and snacks on the flights

Rebecca

FlyDirect

2 months ago

Many Thanks for the 5* feedback :)

Product reviews

Date of purchase: 08/01/2026

Mrs C Benning

Feefo Verified

JEY

2 months ago

What Mrs C Benning said about FlyDirect:

Great holiday location

Excellent service

Rebecca

FlyDirect

2 months ago

Many Thanks for taking the time to leave such lovely feedback! :)

Product reviews

Date of purchase: 08/01/2026

Mrs G Dixon

Feefo Verified

IMN

2 months ago

What Mrs G Dixon said about FlyDirect:

Family holiday

Excellent as always 👌

Rebecca

FlyDirect

2 months ago

Many Thanks for the excellent feedback! We look forward to seeing you onboard again soon :)

Product reviews

Date of purchase: 08/01/2026

Mrs N Diogo

Feefo Verified

JEY

2 months ago

What Mrs N Diogo said about FlyDirect:

Very good I recommend and I’ll use again

Rebecca

FlyDirect

2 months ago

Many Thanks for the 5* feedback :)

Product reviews

Date of purchase: 08/01/2026

Mrs S Wright

Feefo Verified

GGY

2 months ago

What Mrs S Wright said about FlyDirect:

Ibiza direct from Guernsey

It was very easy to book online and received all the information over a week before the hokiday.

Rebecca

FlyDirect

2 months ago

Many Thaks for the fantastic feedback! We hope to see you on another direct holiday soon :)

Product reviews

Date of purchase: 08/01/2026

Trusted Customer

Feefo Verified

2 months ago

Great flight. Poor inflight meal / snack

The flight attendants were great. What they offered was very poor.

Rebecca

FlyDirect

2 months ago

Many Thanks for your feedback. We have passed your comments regarding the onboard service to BA Cityflyer for their review.

Product reviews

Date of purchase: 08/01/2026

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

AP Maria Nova LoungeMore reviews of this productView product websiteGenerally good, very clean, staff friendly, great pool and top floor bar. Only downsides were, the worst placed door-stop ever in the bathroom. Stubbed my foot several times, and the pool (swim...Read more

AlgarveMore reviews of this productView product websiteWonderful to have a first service in your door step. Makes travelling so much easier, quicker and less stressful and especially so when travelling with elderly people or children. These direct...Read more

MAJORCAMore reviews of this productView product websiteFlights and check in perfect. No delays either end. The BA flight offers free food and drinks. Old school !

AlgarveMore reviews of this productView product websiteGreat flights so much better than going via UK

AlgarveMore reviews of this productView product websiteWe loved the Algarve and the flights direct were wonderful. We will definitely do it again.

Jupiter Marina HotelMore reviews of this productView product websiteThe hotel was lovely, the roof top pool and bar were beautiful, there was live music most nights which was great entertainment. The breakfast catered for everyone and was delicious. We all had...Read more

MAJORCAMore reviews of this productView product websiteMyself and family always use this service as it save a lot of time straight there and back l would recommend fly direct 👍

Jupiter Algarve HoteMore reviews of this productView product website

Invisa Hotel La CalaMore reviews of this productView product websiteEverything about this hotel was lovely. Super clean, friendly staff, good food, excellent location.

MAJORCAMore reviews of this productView product websiteDirect flights ideal. BUT please FlyDirect, for the amount of money paid per ticket for just a 1 hour 40 flight … upgrade the sandwich offers ! Stale cheap bread, 2 slices of cheap processed meat,...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?