flight was on time departing and returning, transfer on arrival was not there to meet us but alternative private hire was immediately refunded to us
Gina Stabler
FlyDirect
2 years ago
Thank you for your fantastic 5 star feedback, we are glad that you enjoyed the FlyDirect flights and your holiday in Croatia. I do see that our customer service team have already assisted with the refund of the taxi hire and I do apologise if the original booking wasn't at the airport. We do hope this doesn't deter you from a future trip with us at FlyDirect
Product reviews
Date of purchase: 06/22/2024
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Mr M Crellin
Feefo Verified
2 years ago
What Mr M Crellin said about FlyDirect:
FlyDirect great, Isle of Man airport utter rubbish.
Gina Stabler
FlyDirect
2 years ago
Thanks for your feedback, we do hope that you will travel with FlyDirect on a future occasion.
Efficient handling of phone calls, emails and final travel arrangements.
Gina Stabler
FlyDirect
2 years ago
Thank you very much for your great review, we look forward to welcoming you on a future FlyDirect trip
Product reviews
Date of purchase: 06/22/2024
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Mr M Hanley
Feefo Verified
Jersey
2 years ago
What Mr M Hanley said about FlyDirect:
Answers quickly when I wanted to add golf clubs! Everything else was first class
Gina Stabler
FlyDirect
2 years ago
Thank you for your review, it is great to hear that our customer service team could assist with the arrangements of adding golf clubs to your booking, we look forward to welcoming you back on a future trip with us at FlyDirect
Clean comfortable plane, on time, friendly crew and a nice drink and a snack. Generous luggage allowancel. Personal and efficient service also from office and ground staff.
Gina Stabler
FlyDirect
2 years ago
Thank you very much for your lovely 5 star feedback, we are glad you enjoyed your FlyDirect experience and had a great visit to the Algarve, we hope to see you on-board on a future trip!
Good. We had a problem as taxi service took us to wrong hotel.
Impossible to contact Flydirect or taxi firm until after weekend.
When Flydirect were contacted problem was sorted and we were...
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Gina Stabler
FlyDirect
2 years ago
Thank yo for your feedback, I am glad to hear that you enjoyed your time in the Algarve after the initial taxi problem! I can see you have already been in touch the customer service team and we have arranged the refund for you, we hope that you choose to book with us at FlyDirect on a future occasion
An easy booking process with good communication, and a very positive experience on both outbound and inbound flights. The only negative was the very early time of the return!
Gina Stabler
FlyDirect
2 years ago
Thank you for your lovely feedback after your recent holiday in the Algarve, we look forward to welcoming you on future FlyDirect flights and holidays!
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.