Thank you so much for the excellent service review! Lovely to hear. Regarding your product comments, as we have thousands of products on our site, we would really advise getting a plain sample in the colour you were thinking of ordering - this would be free of charge and should then resolve any colour discrepancies in future. I have passed your comments on to your Account Manager.
Amy has to be one of the most helpful and professional contacts I've dealt with in over 20 years of working in advertising/design agencies. Gold Star well earned Fluid Branding!!
Fluid Branding Ltd
Fluid Branding
11 years ago
Wow! Thank you for your amazing review. We love our gold star thank you so much.
Always had good service and staff are very helpful and effiient.
Fluid Branding Ltd
Fluid Branding
11 years ago
Thank you for taking the time to send us your product feedback. I'm going to get your Account Manager to call you regarding this today. I hope we can resolve the issue satisfactorily for you. Lovely to hear the great service review !
Quick turnaround of our order, recognising our urgent requirements. Good communication informing us of where the order was in the processing cycle.
Fluid Branding Ltd
Fluid Branding
11 years ago
Thank you for taking the time to send us your lovely review. We're delighted that you think we provided good communications and we're really pleased the pens look good and write well.We look forward to helping you with your next requirement.
The service from Sam Watchman was excellent. efficient, quick to respond and very helpful. Nothing was too much trouble. Everything promise was delivered. well done.
The service was goood and the turn around times for the merchandise was relatively fast.
Fluid Branding Ltd
Fluid Branding
11 years ago
Thankyou for your positive feedback, we take on board your comments regarding the pens however they shouldn't be of low quality. If you would like us to look in to this further for you please email gemma.richards@fluidbranding.com
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