We started off badly as I requested a quote and everyone was out of the office.
Fluid Branding Ltd
Fluid Branding
10 years ago
Sorry to hear you had a bad start but glad we were able to turn it round. With regards to the order being delivered to the home address, we are sorry this happened, we were unaware they went to
the wrong address - I have asked your account manager Jess to contact you regarding arranging a re delivery to the new address
The general service from Fluid was good but unfortunately one of the items did not arrive as agreed and had an angry client as they were for an event so had to organise my own courier to deliver...
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Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you for your review - Sorry to hear the goods didn't arrive in time for the event, unfortunately we have to rely on couriers do deliver the goods which sometimes doesn't always go to plan - glad we were able to resolve it in the end
I'm impressed with the service and delivery times from Fluid, they are faster than many other companies we have used which is a huge bonus when we need things quickly.
Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you for your feedback, this is great to hear, we hope we can help you again soon!
Thank you for your comments, we aim to be as competitive as possible with regards to price but quality of the products are most important, glad yours were a hit!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.